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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 29)

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2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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knkwpbdvxx
1 year ago

Thanks, still very interesting! How old were your transactions?

1 year ago

Hi,

I just want to warn everyone trying to get chargebacks via their bank.

With all the information and tips here on how easy it is, I just want everyone to be aware of that it actually IS a fraud.

What makes it a fraud, is that/if you falsely claims that you havent received the goods and services.

It will 100% go through the first time, 2-3 times, you request it, since it is almost impossible to prove otherwise, and the merchant or payment provider will not fight it.

But if you continue to chargeback for large amounts, and for a lot of transactions, your bank will probably start to suspect charge back fraud from your side.

I am not saying that you shouldnt do this -I am just saying plan it carefully and request as many/high chargeback transactions the first time you do it. And dont continue to do it for every small casino transaction you have made.

Just a note; this may differ a bit per country. In the Nordics we do not have the same charge back culture as in UK and US, so it night be easier there, I dont know.

I just want everyone to be aware of doing this is illegal and that the bank can say no and even charge you with fraud If you dont do it in a smart way. And that just because it went really smooth and easy the first time, that you can/Should continue to use chargebacks as a way to get all your casino transactions back om an ongoing basis.

BettyBetty
1 year ago

I was open and honest with the bank.. chose that I didn't receive my goods then I explained how it is..


for parts of my deposits didn't even balance at the casino.. one day had five withdrawals from my bank but only credited 1 at the casino, (yes I made several attempts because it said

failed at the casino) then the money was invested in another company..


Shouldn't they be able to get it back? then I am completely open and honest. so it can't be a scam right?

Nille
1 year ago

No of course, If you are honest it can never be considered fraud -the only consequence is that your bank may not want to handle the chargeback. 🙂


BettyBetty
1 year ago

It is tricky for sure. However, to be fair, Visa, MasterCard and the bank have failed to protect the consumer though. Which is disgusting. I guess it could be discussed if the transactions actually were legal to begin with. Depending in which country you live in, and the amounts involved, maybe talking with a lawyers or solicitor could be worth it.

1 year ago

Update, some transactions from Lovin Prod and Ewave was just reversed this morning. This is strange because these I could never figure out and contact. So guess they are same as some of the other ones I successfully emailed. But second strange thing, it's just some and not all. And these were made in May.

But any refund is nice.

1 year ago
Anonymized604 deleted the post
1 year ago

Perhaps, but nothing is that simple unfortunately.


veritas1979
1 year ago

do you have any idea where you sent for the refund from ewave? I have a couple of them but cant find any contact info.

I just found a website ewave.com but dont know if this is the right one

veritas1979
1 year ago

Ecaxtly! Morally I dont think it is wrong at all, and I encourage everyone to do chargebacks. I just want to encourage everyone to be as smart as possible with it, also the increase their chances to get the most out of it as possible.


For example; Maybe dont request to charge back transactions below 50 euro, If you have also several over 500 euro (If they are to different providers).

Anonymized604
1 year ago

Really think you should try, would be super interesting to see how the bank would handle it.

Automatic translation:
1 year ago

My bank issuer People’s Trust (in Canada) decline to refund any payments. I try to make a chargeback with "unauthorized transaction" but bank write:

"Screenshotting confidential details can result in the information being compromised. 


There is really no good reason you should be screenshotting your card details, which is why our finance team says they cannot offer a refund due to a breach in our card agreement." (I just make screenshots my card in my app on IPhone)

1 year ago
Colin09 deleted the post
1 year ago

No, tried, sent some very strong worded emails to InstantCasino and Tsars

But nothing yet. These Curacao casinos have nothing to be afraid of really as they are not licensed, no matter what they say. Curacao license is not a real license or a real regulated market.


1 year ago

do you have any idea where you sent for the refund from ewave? I have a couple of them but cant find any contact info.

I just found a website ewave.com but dont know if this is the right one

1 year ago

Ewave was not one of the ones I managed to contact.

So it is probably one of the 20-30 others ones I sent email to.

Or, very unlikely, it's the casinos. But I doubt that.



1 year ago

I also recived from Pixtabo and Pixtab now.

These I did manage to email. They haven't sent any replies though.


veritas1979
1 year ago

Would be nice to hear som response from licensed casinos like unlimitedcasino (Infiniza limited) what they have to say about this 🙂

Edited
1 year ago

What is really the motivator for the payment providers to help with the refunds? Thinking since most arent, and it doesnt give them any consequences -the few that are refunding, why do they? Since it doesnt seem as any authority cares, why do they?




Lucid_1337
1 year ago

Well, MGA is not a license either, no matter what they say. The licenses doesn't mean anything.

Malta is a small corrupt island with majority of their income from the casino business.

They will always be on the casinos side and do nothing. For example, MGA allows as low RTP as 88% on their online license. That is just insane.


Doing illegal things is in the blood of the Maltese.

Please note that LCS Limited, a MGA licensed casino operator, used to have in their terms and conditions that if you won more than €5000 in 24h, any above above €5000 was voided and would belong to the casino. So you could only ever just win €5000 and any other amount you would lose out. And no, it's not withdrawal limit, it is winning limits. This they did for years with MGA approval. I think now pretty recently this might have been changed on LCS.


So don't expect a license to protect you, because it won't.



Bollee
1 year ago

Did you get a refund from skinczar directly? I've been emailing them but no reply.


I also received refund from canapay.

Dt100
1 year ago

When did you first email wintermads,? I've been chasing them for weeks now so be interested to know how long they took to refund you.

veritas1979
1 year ago

If anyone needs help with getting money back from L.C.S. Limited due to this 5000 euro per day Max win T&C, file so complaint with MADRE. The Max you will get back is 5000 euro, it will take a lot of time (over a year for me) but If you are persistent and point at the right arguments you will get 5000 euro back (If they have confiscated 5000 euro or more).

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