Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 263)

will i hear off the bank if i have won or will they just deposit the money into my account.

thank you Paul

Making arrangments to go through the bank statements get the merchants and email them all first making the bank the last resort

They will call you to tell you I chased them as had waited about 7 weeks then they called and it was paid in over a few days I had been chasing as I found 50 or so they missed at the time but got no reply then got an apology and all done the same time after about 7 weeks and instant refund so it must have been their fault you will need to give it another few weeks I did get one back £500 fast they must have just did a refund the merchant involved but I had tonnes of them a lot they never did as they were payop I think all mine were good apart from one was a money transfer

Ok Craig yes make a start try them 1st make a spreadsheet of them all

done that from both banks used i have all the merchants and will email them individually

I am also emailing the casinos in question directly as well

Will update if i get success

Ok see how that goes I doubt you will get much joy that way but when you go to the bank you have all the evidence for your case at least the simple fact is they should not be taking one penny from us

My chargebacks were raised by the bank 13 days ago, heard nothing. 32 days left to respond for the merchants. No news is good news in my opinion!

One thing I'm wondering is the chargeback different when the banks raise it. What do they put it through as?

If nothing after 14 days that is it really bud im not sure its not services as not described which is what I raise as I got told they use a technicality because of the way the money has been taken the thing is they need to rid the Uk of this nonsense the system designed to protect us as being bullet proof is failing big time due to these scumbags so they need to block and end it once and for all !

I have phoned the bank for an update. So Goriwire and Fomiline have both disputed the payments, the bank are in the process of sending me the documents.

Quickbit sent me over my GDPR and a document with all the transactions made thru them, and obviously only a handful are bitsent EU the rest are the companies above. I don't really know how to use it as evidence though because the casino won't give me my transactions history, and obviously on the spreadsheet provided my quickbit there is no merchants who it's going to 🤷‍♂️

Clearly shows the affiliation I'm guessing. So difficult!

Did you have to fight any merchants Paul?

Ok no way ! I did not have to fight any off them never got a single request about any they did say ones where they bought bitcoin were not possible though to raise or money transfer but they were all done as I thought they would it must depend on what site you used and how they took the money

Yeah bit of a ball ache. I have proof obviously, they are all linked these websites and that the money went to a casino because the support email said "contact the casino" 🤷‍♂️ so they are aware!

These are obviously their own t&Cs on the website. I also asked them to block my card a month earlier before the large amount of transactions came out!

In regards to the first picture I never made an account the GDPR document has my account as a Date of Birth, secondly there was no KYC (if I was a customer), thirdly the money was used to money launder for a casino as per their own t&cs.

I'm going to win this fight haha!!

Yes I have contacted sumup a Uk FCA regulated company who processed payments and they are blanking me💁

It looks like you will get them then just annoying you need to fight it more at this stage.

Id ring the FCA. Get your transactions history for the casinos and prove it. The bank should also honor them.

Yeah well problem is the casino purchased BTC with the transactions, obviously communications between me and them state otherwise. Going to be a long process!

Any advice would be greatly appreciated

Ok ive not got transactions on the Casino site as the account is blocked now I might try an email to the FCA and copy in sumup see how that goes ! bounce them off each other.

I am waiting on a complaint outcome with the bank into the 2nd week.

Regarding the crypto ones I have tried chargebacks myself on Revolut that got rejected but I bought the crypto myself so no chance ! what happened to you looks wrong though as you never consented to them buying crypto for casino credits

I just contacted the FCA got a ref number I did not copy sumup in for now will see what they say about it all.

They might be able to send you the transactions, most won't tho cos they are cronies.

Yeah that's my thinking, I dont have or never will have an account hence my D.O.B being used as a username and secondly they technically used my card to purchase the crypto! Very naughty

Will see how it goes last time I tried FCA years ago they said they could not do anything about a non Uk based site though.

I had a few like that they use your card to buy crypto a site called immerion now renamed im sure I got them all back through the bank though unless they had just took debit card payments that site was really shady paid out at 1st to card then started saying they could not do it plus long delayed checks with provider if you believe that ! over a month on a win of £7000 asking me to convert it to bitcoin etc ended up never got it out and ive just checked they renamed as ybets and have actually done what the rest should do and the site is now blocked to Uk users as per picture !

Sorry to hijack this thread but what about offshore, non-gambling commissioned regulated betting merchants who don't hide the fact they are gambling sites. Playhub Casino (who I have lost a considerable amount of money to) have their VISA Debit payments processed under PYD Processing which has the merchant code 7995. So they aren't hiding the fact they are a gambling merchant despite not being regulated by UKGC and that those transactions are illegal.

Does that help me much with a potential chargeback attempt? And am I right in thinking it's ultimately VISA themselves who make this decision on whether I'm due any kind of refund and they themselves shouldn't have allowed Playhub Casino to take UK Debit card payments in this way?

Hi guys

does anyone know if I have any recall with a company called Spinsy - they are apparently regulated by a provider PAGCOR in the Philippines - but my bank statement shows transactions made to Nicosia ? Thanks

Just got a message sumup security support are investigating they want my card details and receipts which ive not got surely this is a certain refund now