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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 211)

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2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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1 year ago

Revolut itself processes transactions for the casinos. As Revolutpay or as a recipient for card payments. It's sad that this bank gets a license in various countries.



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Anonymized960 deleted the post
1 year ago

There are no limits on chargebacks from the cardholder, but the card issuers VISA and Mastercard will become aware of a high number of chargebacks and may ask the payment service unpleasant questions.


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1 year ago

WHY DOES NO ONE HELP ANYONE? CAN YOU PLEASE TELL ME THE NAME OF THE CASINO SITE FROM WHICH YOU SUCCESSFULLY LOADED MONEY WITH A CREDIT CARD? BECAUSE I AM LOADING MONEY FROM THERE AND APPLYING FOR A CHARGEBACK PROCESS, AT LEAST TRYING MY LUCK.

1 year ago

If you indicate the names of the sites and tell me which company they work with, I can help everyone. Please, I would like to help each other.






BettyBetty
1 year ago

They have all been rejected from Revolut.

I guess I could write to bank of Lituania, but I doubt there is any point.

Anonymized960
1 year ago

No but banks seem to use the amount against the consumer to reject additional ones:

Years a go this happened to me via Halifax, two chargebacks for tickets and flights which were valid, next time I had to do one for tickets Lloyds who own Halifax starting going down the whole questioning me for fraud citing that they cannot accept anymore chargebacks from me even though they were valid this was during COVID when some ticket providers kept offering vouchers which were of no use to me, luckily the ticket provider wrote to Lloyds to admit wrongdoing and then refunded directly.

As for our issues on this forum, even though there are no limits I would imagine certain providers such as Revolut are flagging internal risk/governance issues and looking for an excuse not to assist us.

Luckily in the UK we have the FOS to go to but appears others elsewhere not so fortunate.

All mine have now been processed across two companies so I would say to everyone please keep going, use the complaints process at the banks then flag FOS if not resolved, check back over the forum a few of us have been successful with the banks and if not others have had FOS side with them.

Key point don’t give up and continue to help each other on here.


k98m9c54x5
1 year ago

I'm in the same position as you, don't know what to do anymore because they refuse me to do chargebacks.


If there are several of us writing to the bank of Lithuania, it might lead somewhere, who knows.


We haven't received receipts or goods, so we should have every right to a chargeback.


Have also contacted Mastercard in the Nordics but it's been over 1 week now and still no response.

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Lucid_1337
1 year ago

Yes, it doesn't hurt to try. The worst that happens is that they prove Revolut right, but then the situation is no worse than before.


Also contacted a department at Mastercard where you could report errors, but have not received a response for over a month.


Has Revolut closed your account too?

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k98m9c54x5
1 year ago

Yes, that's exactly what I think!


No they haven't closed my account which is strange, because I've done loads of chargebacks since this started and have won every single one.


But as soon as I started doing chargeback last month on the transactions I had left, it stopped and they point out that in these cases they can't proceed all of a sudden.

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Colin09 deleted the post
Anonymized960 deleted the post
Anonymized960
1 year ago

Becouse Revolut reply with an email if you use their complaint form and telling you that you can contact their bank in Lithuania then they give you a link/form to complain🙂

Edited
1 year ago

If you indicate the names of the sites and tell me which company they work with, I can help everyone. Please, I would like to help each other.






1 year ago

Hi there!

Perhaps it would be good to explain how you intend to help. I'm curious to know that, for example. Given the nature of this whole thread, I bet it is important to know more about your suggested role.

Do you agree?

1 year ago

I have had success via a casino, I can’t ngo into details here due to spy’s but if there is a telegram or discord happy to chat

1 year ago

Oh sent before I had x finished and sent for review obviously being policed in casinos behalf??


I have the emails I sent etc. I do have mental health issues and other factors are included but you have to tailor it to you

Radka
1 year ago

can I ask why the fist part of myl post was not published? I was only letting people know I had won against a casino but could not give details here??

Edited
1 year ago

Hi

in process of doing chargeback against pixeleum and finnart.io, donbet don’t want to help deposited won more then I deposited and now that I wanted to withdraw they closed my account down. Tried email both 3rd party merchants no avail but now trying to do chargeback.


I also have same issue from bounty reels has the same issue deposited won up to 23k closed my account after wanting to withdraw but can’t find details for 3rd party merchants which took my money they are called


SERAPHYX

CSSKINSPRO

FARAMP

Any details to get in touch with these would be a massive help.

Edited
Williamj86
1 year ago

Faramp = https://www.mobilum.com/en


Contact them and explain the situation and they will help with chargeback 👌

They dont do refunds directly so you still need to go via your bank, but when you have proof of the email Conversations its No problems, mobilum will tell you to do chargebacks and approve them in 2 weeks.




Edited
Lucid_1337
1 year ago

Hi,

Thank you so much for that seriously. I will try them tomrrow and start getting the ball rolling with these. Would you know any of the other 2 companies information at all.


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