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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 188)

3,657,823 views 19,862 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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xbigguyxxx
1 year ago

Ok but then u have mastercard(45 days) i have visa card (30 days) so 8 days more you have wait. Maby i will get them then its 8 days today for me 38 days total.

nathanphillips9
1 year ago

Grimy off shore scum

pitcherreece
1 year ago

you know it! they don't deserve a penny

Larryking
1 year ago

Ok I was told 45 days debit card chase then up

Edited
xbigguyxxx
1 year ago

do you have mastercard ? My chargebacks case is registred 12 august and it was on that day they decided to take it with merchant, now its been 38 days. Before i got refund back after 2-4 days after 30 days passed. Im a little bit worried because those didnt arrive yet. And if i ask revolut they can cancel them. Revolut is a little bit wierd. Some of my refunds they accept and same merchant next time they decöine haha

Larryking
1 year ago

Ok maybe just wait then i chased up my ones once a week but its up to you if too long I would ask rhough

xbigguyxxx
1 year ago

What do u mean with chased up?

1 year ago

Does anyone know of kunava kai pnmm traders who use spin better

Automatic translation:
xbigguyxxx
1 year ago

i asked them now! Hope they help me or in worst case they reject them. I cant wait more hahah

xbigguyxxx
1 year ago

They told me:


Thank you so much for the details you’ve shared so far. I can see that the issue is regarding the Cloudbased Scripthub disputes. 


To make sure you get the right kind of support, I am raising your case to our Card Payments team. They usually take 2 business days to handle cases. Once their review is completed, we will update you and let you know. Thanks in advance for your patience.

Glamors12 deleted the post
Anonymized840
1 year ago

Thank you!

Larryking
1 year ago

My chargebacks were raised by chargeback complaints dept but whoever raised them the chargeback team ask for an update

1 year ago

Update on my case: the ombudsman is in contact with chase, they're asking them for details, and have asked me for my details on the situation, still awaiting a reply from mastercard, but they have escalated it to their relevant team. chase bank were pretty much no help as they took days to send me email addresses etc to send over evidence then rejected my initial dispute then when i reopened it they rejected it again within an hour despite the evidence taking a lot longer to get through, just seemed like they wanted it off their desk so to speak.

they used third party vendors and miscoded their transactions as MCC 5816. DIGITAL GOODS: GAMES instead of MCC 7995 which is gambling, on top of not paying out because i'm not in their jurisdiction(they're prohibited from operating to UK customers), despite them letting me sign up and approving the KYC.

(my dispute is with goldenbet/santeda international b.v.)

Gojira7346
1 year ago

They will sort it once they are involved as they know they will need to pay them all back with interest in a years time when they lose the case

xbigguyxxx
1 year ago

When you get to the nitty gritty of the details it's clear cut, i think because the banks hear casino they just brush it off, they don't want to deal with it but once an ombudsmans involved and they properly investigate and side with you, they haven't got a leg to stand on, a shame it has to go that far to resolve it really

1 year ago

Pixeleum and Wintermads both asked for my bank cards and statements, how long after this process did it take them to 'investigate' and how long until they initiate refunds? Should I put time pressure on them?

Gojira7346
1 year ago

Yes that is deffo it ! I said in my rant the staff were just being lazy and washing their hands of it the thing is once they lose the case they pay back the money themselves and interest but if they do chargebacks it costs them nothing !

xbigguyxxx
1 year ago

actually is bad, it's clear the merchants are operating illegally and in bad faith but they just brush it off out of laziness and hope it won't come back, hopefully they clock onto this happening and create some sort of protocol to deal with it rather than quote ToS of MasterCard, funny thing is MC escalated it themselves when i got in contact

1 year ago

I’m guessing MyBookie.ag can’t send me collections due to these payments processed in Indonesia and Istanbul. Why would they even send an email stating that I was refunded but I have to pay my account? Are they just seeking cause they have no ground? It was only 600$ but they shafted my lines mid game. How will capital one handle this?file

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