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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 185)

3,646,348 views 19,828 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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joelemanuel5559
1 year ago

How Long did it take After u contacted them for First time ?

kw7zsvjbnh
1 year ago

Only about one week i think, so it went fast!

joelemanuel5559
1 year ago

Did they ask u for screenshots of transactions?

xbigguyxxx
1 year ago

Tried with the bank they refused the refound . That s why i contacted them.

kw7zsvjbnh
1 year ago

Yes. I just sended bank statement showing DP W transactions.

joelemanuel5559
1 year ago

alright also got BP* on my transactions and they told me the Bank need more time for investigations also send them the statements

kw7zsvjbnh
1 year ago

Ok. I checked my emails with kasha now and they first asked me for bank statement which i sent. Then i didnt hear anything from them, no reply, but this morning the money was in my bank account, around 1000 euros.

Edited
1 year ago

I would greatly appreciate it if anyone knows where I can email the below kunava and PNMM dealers for a refund

Automatic translation:
joelemanuel5559
1 year ago

Gives me hope, been in contact with kasha for roughly a month regarding this and BP wallet is asking for additional info, latest KYC documents so hopefully i see my refund soon!

Glamors12 deleted the post
olteanimputit12
1 year ago

Ok raise a complaint to bank now

Anonymized825
1 year ago

Hi J,

I was able to get a chargeback though my credit card, however had no luck with my debit card (Starling Bank). Have you had any success in raising chargebacks against debit transactions?


Nathan

1 year ago

Have most people on this thread gone down the chargeback route? Has anyone actually had any success with a Casino refunding the wrongfully taken deposits. i.e from your credit card. UK users only.

1 year ago

Sorry for the spam guys. Has anyone had any contact from these transactions:

albedosend.com

albedosend

REDWERKONLINE

AVELEY COMPANY LIMITED

ZPDG

Busko Skins

nathanphillips9
1 year ago

Jokabet refunded some for me but other than that all chargeback route.

nathanphillips9
1 year ago

Yes albeit a painfully drawn out live chat/call with Chase they did do it for me though they are Mastercard and kept going on about gambling but after telling them it isn’t they finally initiated.

I am just waiting for barclaycard (credit card) to complete some hoping it all goes through but same again trying to explain that VISA allow it as it’s incorrect codes was a time consuming, hoping they credit straight away rather than the 15 days the person said it would on the phone

1 year ago

The bank did mine debit card out of about 35 so far only two lost with credit card and debit as they went through as a money transfer they cannot recover these still got about 50 plus pending debit card had the two failed ones

Edited
xbigguyxxx
1 year ago

Great news, looking at the bank complaints that the ombudsman has overturned it’s because the bank refuses to process them. These companies are unlikely to challenge the chargeback as they would need to admit to acting illegally.

Anonymized825
1 year ago

Thanks mate, maybe I'll try give it another go on my debit card!

xbigguyxxx
1 year ago

Interesting, who do you bank with if you don't mind me asking? Also, was it Visa or Mastercard?

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