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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 166)

3,658,503 views 19,863 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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KatzeisBack
1 year ago

I will report here the news... I hope not to lose my funds.

1 year ago

Anyone who has info about Stickers?

1 year ago

Can I get help with my case?

Automatic translation:
1 year ago

Thoughts on this from Mystake?


file

Wicked243
1 year ago

Generic reply, got a similar response from goldenbet (both casinos operate under Santeda international B.V.) whilst to a degree they're right, they also have a responsibility to KYC their customers so if you completed that beforehand they should have refused you service, which i'm assuming they most definitely didn't. What was the merchant that came up on your statement out of curiosity?

Gojira7346
1 year ago

They know exactly what they're doing, don't worry. They just take the money from where it's best. Germany, UK, Scandinavia, etc. Even if they had verified you, they would have let you play, sometimes money drives away all worries 😉 And as I've already written, and it still seems that no one has understood: THEY ARE CRIMINALS. That means there are no laws for these people.

Automatic translation:
1 year ago

I am still waiting for a response to my complaint, @awuintura_online refuses to accept the verification photos, has changed the instructions 30 times and guru casino, does not respond to my complaint and does not add it to the blacklist, that is, AWINTURA continues to steal.

Automatic translation:
1 year ago

Hello,

The circumstances surrounding your complaint are unfortunate. I checked your complaint briefly and found this note: " Romi is currently out of office or on vacation. It is possible that they will not be able to respond to this complaint as quickly as they normally do. Thank you for understanding." You should see that too. Since the complaint is still pending, the casino will not yet be subject to any penalties. Frankly, I would say the outcome is clear. I'm sorry; it seems the casino has failed to address your issue, but I would certainly wait for an update. Perhaps there has been a response, we just do not know it.

In any case, please be patient. Thank you.


1 year ago

I haven't actually received not one refund from any of these companies. Most of them just ignore.

1 year ago

Grottobook wrote me this, are they refunding after this or no?file

Jablanka
1 year ago

As far as I have tracked it here, there was always a rejection after this message. They are probably saving your data so that they have a good chance in the chargeback process. If they have found your transactions, they don't actually need any more data. They just want to play it safe. Scroll back a few pages here


It is one click to send you your money. Furthermore, no one else benefits from these transactions except

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Jablanka
1 year ago

As stated by katze. Don't send your details. They are criminals remember this. I sent mine to grotobook then they basically said that the transactions were authorised and the bank will side with them. Why do they need the passports to say that?

1 year ago

To prove otherwise, you would need to record the payment process, from selecting the payment method on the casino website to confirming the transactions. The payment links must be visible in the browser. This way, they could claim that you bought directly from Grotobook and can claim that you sent the data for verification before the purchase



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1 year ago

okay thanks guys, i wrote to them that i have send them a screenshot of the transactions and also my card details.


Does anyone have info about

seekblocks

primefin

skinbeat

blaiskin

Stickers

Rpgskins


Wicked243
1 year ago

This is a copy and paste from their terms and conditions. They also added on mine they also have the right to use 3rd party merchants but are not responsible for how those merchant process use or process your data. This is not set out in their terms and conditions. This is where they have failed as this needs to be made clear to the customer.

My CC provider has come back to me and informed me that the MMC code that was use and recorded 6051 Vilnius was not even for any financial institution

I have been doing some reading and have come across this.

https://www.webshield.com/blog/visa-to-replace-global-brand-protection-program


1 year ago

Hi all,


Trying to get a refund from each of these:

  • Nikotpf*MarineBeauty
  • coresbyte
  • Sitexcraft


Wondering if anyone has had any experience contacting these by email and how long it took, was it successful etc?


Thanks

Edited
1 year ago

Just done some more digging cant belive how currupt this Santeda BV is and how they are hiding behind a car company obviously they are involved. I searched for address also that is registered and no such address. If you enter the the registered buissness in the Cyprus company search it comes up as Gloria motors cover for fraudulent activities

https://notgamstop.com/uk/casino-groups/santeda/


1 year ago

Some providers may be new. When the old ones are "burned out", new payment processors are simply founded. Accordingly, it is a never-ending chain. Some have websites, some don't. In the end, it's always the same.

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LizzieCG
1 year ago

hi did you ever manage to get a refund from coresbyte?

Lucid_1337
1 year ago

I have coresbyte and sitexcraft? Will try emailing these people now

Dt100
1 year ago

I totally agree once you send your Personal ID over to these people they have your info, so they can fabricate invoices, hence why they ask you for it, do not send them anything expecially nothing with your address on or passport. They have no need for this information

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