I will report here the news... I hope not to lose my funds.
Automatic translation:
Jablanka
Silver
2 years ago
Anyone who has info about Stickers?
Automatic translation:
k93687435
Silver
2 years ago
Can I get help with my case?
Automatic translation:
Wicked243
Silver
2 years ago
Thoughts on this from Mystake?
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Gojira7346
Wicked243
Diamond
Wicked243
2 years ago
Generic reply, got a similar response from goldenbet (both casinos operate under Santeda international B.V.) whilst to a degree they're right, they also have a responsibility to KYC their customers so if you completed that beforehand they should have refused you service, which i'm assuming they most definitely didn't. What was the merchant that came up on your statement out of curiosity?
Automatic translation:
KatzeisBack
Gojira7346
Silver
Gojira7346
2 years ago
They know exactly what they're doing, don't worry. They just take the money from where it's best. Germany, UK, Scandinavia, etc. Even if they had verified you, they would have let you play, sometimes money drives away all worries 😉 And as I've already written, and it still seems that no one has understood: THEY ARE CRIMINALS. That means there are no laws for these people.
Automatic translation:
Radka
Community Specialist
Fabito
2 years ago
I am still waiting for a response to my complaint, @awuintura_online refuses to accept the verification photos, has changed the instructions 30 times and guru casino, does not respond to my complaint and does not add it to the blacklist, that is, AWINTURA continues to steal.
Aún espero respuesta de mi queja , @awuintura_online se niega a aceptar las fotos de verificación, ha cambiado 30 veces las indicaciones y gurú casino, no responde mi queja y tampoco agrega a la lista negra , es decir AWINTURA sigue robando .
Automatic translation:
2 years ago
Hello,
The circumstances surrounding your complaint are unfortunate. I checked your complaint briefly and found this note: " Romi is currently out of office or on vacation. It is possible that they will not be able to respond to this complaint as quickly as they normally do. Thank you for understanding." You should see that too. Since the complaint is still pending, the casino will not yet be subject to any penalties. Frankly, I would say the outcome is clear. I'm sorry; it seems the casino has failed to address your issue, but I would certainly wait for an update. Perhaps there has been a response, we just do not know it.
In any case, please be patient. Thank you.
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Elena1233
Platinum
2 years ago
I haven't actually received not one refund from any of these companies. Most of them just ignore.
Automatic translation:
Jablanka
Silver
2 years ago
Grottobook wrote me this, are they refunding after this or no?
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KatzeisBack
Jablanka
Silver
Jablanka
2 years ago
As far as I have tracked it here, there was always a rejection after this message. They are probably saving your data so that they have a good chance in the chargeback process. If they have found your transactions, they don't actually need any more data. They just want to play it safe. Scroll back a few pages here
It is one click to send you your money. Furthermore, no one else benefits from these transactions except
Edited
Automatic translation:
Dt100
Jablanka
Diamond
Jablanka
2 years ago
As stated by katze. Don't send your details. They are criminals remember this. I sent mine to grotobook then they basically said that the transactions were authorised and the bank will side with them. Why do they need the passports to say that?
Automatic translation:
KatzeisBack
Silver
2 years ago
To prove otherwise, you would need to record the payment process, from selecting the payment method on the casino website to confirming the transactions. The payment links must be visible in the browser. This way, they could claim that you bought directly from Grotobook and can claim that you sent the data for verification before the purchase
Edited
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Jablanka
Silver
2 years ago
okay thanks guys, i wrote to them that i have send them a screenshot of the transactions and also my card details.
Does anyone have info about
seekblocks
primefin
skinbeat
blaiskin
Stickers
Rpgskins
Automatic translation:
Joddd
Wicked243
Platinum
Wicked243
2 years ago
This is a copy and paste from their terms and conditions. They also added on mine they also have the right to use 3rd party merchants but are not responsible for how those merchant process use or process your data. This is not set out in their terms and conditions. This is where they have failed as this needs to be made clear to the customer.
My CC provider has come back to me and informed me that the MMC code that was use and recorded 6051 Vilnius was not even for any financial institution
I have been doing some reading and have come across this.
Wondering if anyone has had any experience contacting these by email and how long it took, was it successful etc?
Thanks
Edited
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Joddd
Platinum
2 years ago
Just done some more digging cant belive how currupt this Santeda BV is and how they are hiding behind a car company obviously they are involved. I searched for address also that is registered and no such address. If you enter the the registered buissness in the Cyprus company search it comes up as Gloria motors cover for fraudulent activities
https://notgamstop.com/uk/casino-groups/santeda/
Automatic translation:
KatzeisBack
Silver
2 years ago
Some providers may be new. When the old ones are "burned out", new payment processors are simply founded. Accordingly, it is a never-ending chain. Some have websites, some don't. In the end, it's always the same.
Automatic translation:
sagemage
LizzieCG
Gold
LizzieCG
2 years ago
hi did you ever manage to get a refund from coresbyte?
Automatic translation:
sagemage
Lucid_1337
Gold
Lucid_1337
2 years ago
I have coresbyte and sitexcraft? Will try emailing these people now
Automatic translation:
Joddd
Dt100
Platinum
Dt100
2 years ago
I totally agree once you send your Personal ID over to these people they have your info, so they can fabricate invoices, hence why they ask you for it, do not send them anything expecially nothing with your address on or passport. They have no need for this information