Can someone please help PIXELEUM.IO
hsve said
We have conducted a thorough review of your case and can confirm the following:
All transactions were processed with full 3D Secure (3DS) verification.
The digital art you purchased was delivered to the wallet address you provided.
The delivery of the digital art is recorded on the blockchain.
ITS A RIGHT OUT LIE
Stop talking to me about proof, the bank has proof of the purchase in the form of 3D-S verification, which is why most banks refuse. Everything else is a private dispute in which the bank does not usually get involved. Anyone who accuses the bank of money laundering is out of luck, the bank must have knowledge of it and acted intentionally. You as the cardholder and the payment recipient are laundering money.
The ombudsman checks the facts to see whether the bank made a mistake, which is usually not the case. You authorized a payment and the bank carried it out. The Mastercard/VISA rules apply to the payment service providers and the banks involved in the payment process; the rules are not intended for the consumer. Therefore, the ombudsman is a waste of time.
It's always someone else's fault, not yourself.
The magic word is goodwill on the part of the bank, which will probably discuss the matter directly with a department at Mastercard or VISA. The bank is actually obliged to report the matter so that the merchants are stopped. However, this is a matter between VISA and the bank in question, the customer has no knowledge of it, it is none of their business.
Therefore, there is no master solution in this matter, much depends on the goodwill of the bank or the recipients concerned.
No, they don't lie, they tell the truth.
The casino has received money in the form of crypto, you have confirmed the transaction, end of story 😉I
They said I received art therefore lying
See my post above, authorized = shit card You now have to prove the opposite 😉
I can see Katze1337's point....as frustrating as it is, sounds like they're correct. Wanted to deposit to a casino...deposited to a casino.
Lets be honest we're all just doing what we can to try and recoup some funds. I think my main goal is now shifting to try to make the banks take note of what's going on and doing something to stop it.
But I've said it before...I just don't think it's not a big enough issue for the banks to worry about.
However, I must mention that the experiences I am sharing here relate to the legal situation in Germany. The legal situation in Germany stipulates that banks do not have to initiate chargebacks if the transactions were intended for gambling. The banks simply have no knowledge of the providers' potentially illegal actions, so they cannot be held responsible.
The same applies to payment service providers registered in Germany; they do not have to make any refunds, they can do whatever they want, they have no duty to check their customers. However, they are obliged to refrain from money laundering, and if it is obvious - the emphasis is on obvious - that the providers are processing payments illegally, then it is their duty to refrain from doing so.
In Germany, the GGL regularly imposes payment bans against payment service providers, usually those using the open banking system.
In my opinion, the payment systems have fallen into the hands of criminals who can do whatever they want. Looking at Eastern Europe and Great Britain, it is strange that the support of the payment processors is predominantly handled by Eastern European people 😉 you can imagine the rest.
If you deposit money into the casino, you have to expect that it will be multiplied or lost entirely, in which case it is not fair to submit a chargeback. However, if you are cheated out of your payout, I can understand it.
However, I also know of a few cases in Germany where banks report the player to the police because the player makes payments and also receives winnings. In this case, the account is usually blocked and an explanation for the transactions is requested. Accordingly, the casinos should cooperate and refund if the payments are recoded or made by bank transfer with subsequent purchase of crypto.
Otherwise, just don't play, that's where you win the most.
And if you have deposited 20,000 euros and withdrawn 23,000, you are not entitled to a refund. The deposits are offset against the winnings. You will then be 3,000 in profit.
Deposited 13,500, paid out 500€ = entitlement to 13,000
Everyone should understand.
Is there anyone who knows how to contact Arzella Limited?
Has anyone got email addresses for enygma sas and ewave?
they are scam it is true , peoples cant get money witdrawal idiotioes
they are scam peoples cant get money witdrawal idiotes i hope police staten wil reagere on them
they are scam peoples must lese more about all omgd
Capitol one has sided with Santana BV for dodgy dealings. Was honest with them. Even though I never used funds and requested refund which was refused and account closed. They also used 3rd party merchant to process payment. I explained credit cards are banned and illegal site ect ect. They don't care
I reported it to the authorities and the consumer protection agency, I also reported it to the main organization in America and the European Union, they were shocked by all this, they didn't know that people are disadvantaged when it comes to all this, that they are playing with people, they won't say anything anymore, they can easily say it already found where their addresses are, where they wrote from, and their headquarters
Vilnius. - LTU and mystake. I have wrote back to bank with lots of compelling evidence. Pointed out the bank works for me not these crooked sites as its a credit card and they have with held my funds and used MCC that was Incorrect as C C use is banned and they are illegal. Not only did I not recive any service they have stolen funds and used 3rd party merchant to process it and bank saying nothing to see here, 🤔 SMH err nope I have sent all proof again as I said they work for me I will report them. To the FSC as the bank is in wrong I took screenshots of deposit On the site it does not match the merchant only amount and time
they are scam nobody can get money
But the bank did what you wanted, made the payment and that was it. They don't have to do anything more for you, everything else is a private dispute, finally understand it. Legally it is a grey area to change the MCC, not a crime. The banks do not have to check the payment to see whether it is legally correct or not.
You are free to sue the provider for this...
It's a credit card and also the funds where not used. I wanted them withdrawn and returned, as initially when I made the deposit it left the account straight away but hadn't reflected in my account they said it could take a while. Even though it said deposit succeeded. Took screenshot. So I left it for a while. Next thing I know I can't log in. Emailed them asking for refund and being ignored Credit card company said I have to get in contact with merchant, this is the issue. The merchant on my credit card is not the casino even though I have proof I deposited at the casino I don't know who the merchant is to contact either way I just want my funds back it's not a chargeback it's what is rightfully mine.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.
