HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,549)

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2 years ago
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Lisa2
13 hours ago

filefileNo I got it from Walletto. I’ve actually found them to be the easiest to deal with to be honest. My timeline for them was as follows.

22nd June - initial complaint

25th June - sent me form to complete

26th June- completed form sent back

1st July - refunds issued

I have been in conversation with them since to find out other merchants. I completed a DSAR and have just completed ID verification this morning so hoping it comes through later today.

Edited
Sarah222
13 hours ago

filefileNo I got it from Walletto. I’ve actually found them to be the easiest to deal with to be honest. My timeline for them was as follows.

22nd June - initial complaint

25th June - sent me form to complete

26th June- completed form sent back

1st July - refunds issued

I have been in conversation with them since to find out other merchants. I completed a DSAR and have just completed ID verification this morning so hoping it comes through later today.

13 hours ago

Absolutely gutted that they now claim to not be able to help. Still trying to pursue the matter, I have also asked for a DSAR.

Sarah222
13 hours ago

Jesus thats some refunds. Walletto emailed me on Friday so I sent them identification and my masked pan number so hopefully my dsar shows some of my merchants on it🤞

Sarah222
12 hours ago

how did you find out this merchant was walletto? Is this cactipay?

12 hours ago

Wich merchants belongs to walleto?

12 hours ago

Hi guys. Can someone confirm the wallletto email and what merchants they have been proven to be processed through them? I have that many different merchants over months i’m sure some must be processed by them atleast.

12 hours ago

Also I have a feeling Ventira/Viargaming may be XPATE due to the 7372 MCC code being used. not sufficient evidence though

Emyjay20
12 hours ago

did you mention gambling at all?

Arra89
12 hours ago

Fingers crossed. Yes, quite a lot of money wasted over the past few years. Better days ahead though.

XkBoii
12 hours ago

This was Coinpacto. I found out from this forum.

UserJ0193
12 hours ago

Is it for this merchant they’re refusing to help? I think they’re getting wise and severing contact with merchants who they’re having to refund for. I had one refused for another as they have cut ties with them.

12 hours ago

Consoletitans (CNSLTITANS) haven’t responded or refunded after 5 days but i’m sure i saw people get refunds from them. worth chasing? Can anyone help with getting refunds from them?

XkBoii
11 hours ago

Search the forum you may find some more but most I’ve seen are cpto and cnpto

XkBoii
11 hours ago

How many days did you give them on your email to reply?

XkBoii
11 hours ago

Send me your bin map as well mate merchants and bin’s. I’ll tell you what I’ve got linked up on mine

Foxtrot90
11 hours ago

think i gave them 5 days

Foxtrot90
10 hours ago

filefilefile

hopefully this doesn’t take long pending on the forum…

XkBoii
10 hours ago

Cardaq definitely involved in your big cluster so I’d go after them. Art solution and xor people have been refunded for.

I’d love to find dtvlt I have them on mine but no luck so far.

Foxtrot90
10 hours ago

do you know the contacts for art solution and Xor?

Foxtrot90
10 hours ago

Bro info@dotavolt.com pretty sure is DTVLT, on my credit card it shows as DTVLT but on revolut its dotavolt so im 99% theyre the same company, I sent 2 days ago but no reply obviously as weekend, trying to stay hopeful as this is over a grand for me 🙂

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