Just had a refund for one single transaction of a petty £25 back in April. What an absolute joke. Absolutely fuming have emailed them like crazy. Who are these info@expertdress.com by the way? Did they reply to you the expert dress people and did they refund?
Tchtxt refunded me once i raised chargebacks on my monzo account. Monzo declined my chargebacks but tchtxt then refunded me a few days after I disputed them.