Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,440)

And you did reimburse me, despite the long time that had passed? It's been four years for me too… 2022 and 2023.

Yes, no problem.

Can anyone help me understand how to request refunds from Chain Valley? I tried through Revolut, but the request was rejected due to lack of proof.

Who was the recipient of the payments?

I am absolutely desperate.

I am a gambling addict and have specifically set up a strict gambling ban for my credit card with my bank.

But the website tshpai blatantly bypasses these restrictions!

The payments are disguised as normal online purchases via Xpate LTD and Nuvei, so the bank doesn't block them. I've lost all my money again.

How can such fraudsters be stopped?

I'm trying to trace a couple of suspicious transactions on my credit card.

The merchant names are completely blank, but the payment processors listed are Nuvei and Xpate LTD.

I have no idea what these charges are for, and they won't withdraw or reverse the funds.

Worse, I can't find a direct contact email address for either of them to clear this up.

Dealing with these payment gateways is a nightmare.

I submitted a refund request weeks ago, but they just don't withdraw the money back to my account.

The billing was handled through Xpate LTD and Nuvei.

I've been searching everywhere but I literally cannot find a contact email address for their compliance department.

I need some urgent advice.

I have a strict gambling block set up with my bank because I'm recovering from a severe gambling addiction.

Somehow, a website managed to bypass my block, and looking at my statement, the transaction went right through Nuvei and Xpate LTD.

They are masking these payments so the bank filters don't catch them. This is incredibly predatory.

How are Xpate LTD and Nuvei allowed to process payments without any clear contact information?

My funds are stuck in limbo, they won't withdraw them, and I cannot find a contact email address anywhere on their sites.

It feels like they purposely hide their support details from frustrated users.

Relapsed again because these payment processors don't respect bank restrictions.

I heavily rely on my card's gambling block to manage my addiction, but payments processed via Xpate LTD in tandem with Nuvei just fly right through.

They are clearly misclassifying transactions to bypass the blocks. It's ruining lives.

Hi, so what do I do with Barclays for example when raising a dispute please? Mine are all coming us as Actualplay, playt and player?

Has anyone successfully managed to file a dispute directly with Nuvei or Xpate LTD?

A merchant scammed me, and now they won't withdraw my funds.

I want to reach out to the processors directly, but it is impossible to find an actual contact email address for their merchant risk teams.

If you have a psychological gambling dependency, be careful.

Even if you think your bank account is locked down with a gambling block, processors like Nuvei and Xpate LTD find ways to get around it.

They camouflage the transactions as regular retail shopping, bypassing the system completely.

Hi Dani, received this from team user support regarding MIXCREDE and MTL Top Up. Any help? I’ve used the right card details

If they say they have refunded you then u will defintely get it

Oh really 😫😫 i dont know what to suggest as they refunded for me 🤔 just stay on them is it alot ? Could be why but then i got a few k back of them

I have asked for a DSAR from Walletto

Hi Dani,

would you be able to advise me what to email the merchants please. Im sorry if you’ve already said this I’m just trying to get through the thread but finding it difficult.

Hi Josie,

I have quite a few playctr on my account.

would you be able to email me what you sent them please?