Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 143)

Yeah dude I’ve put a new chargeback in with chase bank. Wintermdsm is saying I have to wait 3 weeks until the investigation is complete so I’m gonna file against them aswel.

just showing an attempt at contacting the merchant should be enough just request in the email saying you have received an goods or service for what there company do and you can even say they aint responding

wintermads just waste your time they will just be fabricating evidence in those 3 weeks

But with grotobook they are saying that I have received goods etc. The bank will see that and not listen.. there's not really much you can do in that sense.

what sort of company are they a book store ?

Online ebooks, but I have obviously contacted them and I got a bit hasty in the emails etc lol. However their own t&Cs state that a book not read can be refunded within 30 days which I did mention in emails! It's a tough one.

ARCOMET , anyone?

Did you manage to sort that email? 🙂

Interesting! Well I really hope you get the outcome that you want! 🙂 take every penny from them!

Yes! Brilliant, hopefully we can all bring them down 1 by 1, I think everyone in this group who has used Santeda should report them and all their casinos to the UK gambling commission!

Do you have a contact regarding faramp?

Faramp is supposed to be mobilium. They replied to me on the weekend...support@mobilum.com

Many thanks

Have you managed to get any refund

not Yet they’ve asked for statement, but I’ll let you know

Ah ok

I have sent them an email now

All my deposits at the casino are listed as faramp only

What do you need. I was the one who found paymentz and contacted them first. They helped me instantly

Anyone know

Smpf*gamingstar

Smpf* toolshaven

Yes and I followed after you and refunded

They are still saying they can't find the payments. They show as helpersm London and visiola easy courses ltd.

I have sent bank statements and card details but still no trace apparently and I am getting very stressed

Out of interest did you email helpersm pro at all. When I emailed paymentz I also emailed them the same time. Never got a reply but got the refund and I sent in the same details as you