Has anyone ever received help from the Financial Ombudsman?
Automatic translation:
Dustyd
Anonymized840
Platinum
Anonymized840
2 years ago
Yeah they said they have sent the information to the investigation team and I’ll hear back with a decision.
Automatic translation:
Dustyd
Dustyd
Platinum
Dustyd
2 years ago
This is for wintermads btw
Automatic translation:
Elijahanth
Materialgirl84
Silver
Materialgirl84
2 years ago
Initially when its done as a scam or fraud the bank cant help you when you get info on the merchant and prove what sort of company they are say some deposits didn't reach the gambling company and show you contacting the merchant requesting a refund as you have not received no goods or service from the merchant specifically even though it was intended for a gambling company.Thats when you can then bring in the miscoding and illegal practices both parties are doing.But always reiterate you haven't received no goods and services from the merchant some transactions have gone into the air as it didn't reach the gambling company and your gambling account has been blocked.
Automatic translation:
Elijahanth
Materialgirl84
Silver
Materialgirl84
2 years ago
Its more difficult if you say you don't recognise if its multiple transactions because you would have verified.The gambling company cant show your deposits or transactions it would show they are linked to the merchant and would cost them more because miscoding transactions is one thing if they then provide evidence its related to gambling after miscoding the transactions they will be in more trouble with Visa and Mastercard as its them admitting to fraud. The merchant will either not respond or fake receipts for whatever sort of company they are trying to say you purchased goods. Its then for you to prove they are falsifying evidence.
Automatic translation:
Elijahanth
Materialgirl84
Silver
Materialgirl84
2 years ago
Yes my response is being reviewed for some reason
Automatic translation:
Elijahanth
Materialgirl84
Silver
Materialgirl84
2 years ago
In summary again the merchant cant provide evidence connecting them to gambling transactions when they miscoded the transactions MCC.
Will most likely falsify evidence for whatever sort of company they are its then down to prove they are lying or they may not even try to fight it.
Automatic translation:
Materialgirl84
Elijahanth
Diamond
Elijahanth
2 years ago
Yeh but with unrecognised transactions don’t they refund instantly where as with service not provided lots more involved .
Automatic translation:
Elijahanth
Materialgirl84
Silver
Materialgirl84
2 years ago
yeah you may receive a temporary credit they can take back for goods and service not provided. For unrecognised if you used otp or verification and or was at your home address they will see IP address is a regular so even though you will be credited they will take back most likely and could hurt your bank relationship. Depends on the amount of transactions too if its 1 or 2 you may be okay any more then that I dont advise to report as that.
Automatic translation:
Materialgirl84
Elijahanth
Diamond
Elijahanth
2 years ago
Ok great yeh it’s for six so il go down the route of explaining it was for gambling but gone to random merchants and wasn’t credited , thank you
Automatic translation:
Sutton
Anonymized668
Platinum
Anonymized668
2 years ago
Tell them you have proof it is them and advise them your bank has asked you to try and resolve the issue with them before the bank initiates chargebacks and contacts the FCA
Automatic translation:
Sutton
Anonymized668
Platinum
Anonymized668
2 years ago
Yes
Automatic translation:
Anonymized668
Sutton
Gold
Sutton
2 years ago
Ok thanks. I have sent them proof of my bank statements as well but again they say it's not showing
Automatic translation:
Sutton
Platinum
2 years ago
Has anyone heard of these rogues.
Grace Helms Nigeria Li
payment processor is ideospaygo.com
Email bounces back all the time.
Automatic translation:
Tabbbs
Silver
2 years ago
Yellowrock promotion t ? Anyone?
Automatic translation:
Tabbbs
Silver
2 years ago
Or trhst Cl?
Automatic translation:
Youssf
Diamond
2 years ago
Does anyone have a contact mail for mydates, London. Not my date but mydates.
Currently I am trying to find a email but get on a dutch website of mydates which is not the merchant.
On google I found its Mydates Ltd based in London but no email or website to reach.
85 Great Portland Street
First Floor
London
W1W 7LT
Edited
Automatic translation:
Dt100
Youssf
Diamond
Youssf
2 years ago
There is no email my friend. Someone mentioned cashbull processed the payments, if you use duck duck go as a browser you will find grotobook, they are then mydates grotobook!! There is multiple companies who operate under the same address of 85 great portland Street
Automatic translation:
Materialgirl84
Diamond
2 years ago
I have ' PAYMENT GATEWAY' AND 'FARAMP' As transactions, does anyone know who these are?
Automatic translation:
C2D2
Materialgirl84
Silver
Materialgirl84
2 years ago
Faramp is Mobilumpay. Got refunded by them yesterday.