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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 133)

3,657,019 views 19,860 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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ritzsergio2
1 year ago

I recieved this


We are writing to inform you that our company is a software services provider. We provide our software, namely "payment gateway software," to merchants and financial institutions. We do not engage in any financial transactions on behalf of any third party, nor do we conduct any activities that require a financial license. However, we comply with current PCI DSS requirements and GDPR regulations. Therefore, we can only forward the above letter from you to the parties involved in the transactions you pointed out if you give us your consent to do so.

Looking forward to your response

1 year ago

They try don't return money.


ritzsergio2
1 year ago

What did they answer you ?

[email protected] you can tell me More if you want 🙂

ritzsergio2
1 year ago

Hey,


Just a quick question, did Cashbulls answer you or was the money just sent back? Thanks 🙂

Automatic translation:
ritzsergio2
1 year ago

Hi mate,

Ifile this the response you got at first?




ritzsergio2
1 year ago

So how did you get the money from cashbulls?

Westernbrother
1 year ago

Did you get anywhere with payop in the end

Anonymized668
1 year ago

I have not done it yet! When I get a chance to construct a good email I will🙂

Dt100
1 year ago

Got the same reply here. Looks like cashbulls either have no link with Mydates or is trying to avoid a refund.


Hope those who succeeded respond here on how they did it.

Anonymized668
1 year ago

yes

Youssf
1 year ago

Hopefully ritzsergio directs us how to go about it. I feel they will be grotobook as well, because they are the same company!

Dt100
1 year ago

I also received this message from Cashbulls, I will now send them a proper email.

Automatic translation:
keejan
1 year ago

What will you say?

keejan
1 year ago

We need the workaround from ritzsergio for a refund from them. Otherwise the only option would be a chargeback.



Dt100
1 year ago

ive sent them this :

Dear Olga,

Thank you for your response.

I must express my concern regarding the unauthorized transactions processed through your payment gateway to illegal gambling websites. Although Cash Bulls is a software services provider, the use of your platform for such activities is alarming.

I insist that you contact the unlawful merchants involved and force the reversal of these transactions. According to your terms and conditions, such transactions should not be permitted. It is frustrating that no action has been taken so far to address this issue.

If no action is taken promptly, I will have no choice but to escalate this matter further.

Best regards,

[Your name]

I will tell you what they reply, I would wait for ritzsergio, youssf is right

Dt100
1 year ago

Grotobook wrote back to me and told me that basically the bank will side with them because I authorised the transactions even though I did not purchase anything from them. They also asked me to provide photo ID and a copy of my bank card obviously I didn't. My bank basically are saying due to my unique ip address my claim has been unsuccessful. I am appealing as it has nothing to do with my ip address and not only that my ip address is not even registered to my home address it is registered at a data center 300 miles away on my sons buissness data server. I have reported grotobook mydate and Helpersm and cleverprix to action fraud as its the same company/person who it's registered too it's time to stop these criminals.

Joddd
1 year ago

I will do the same! I will get them all reported. Do you have a copy of what you said so I can basically back your points up etc..?

Dt100
1 year ago

It's basically a question and answers, I didn't keep a copy of the report just explain as much as you can giving as much detail. I didn't add all individual as they are all linked so when you come to part of business make sure that all the buissness are related mydate grotobook (duckduckgo) for info and just add it all together.

1 year ago

hi guys you lot have motivated me to get rid of these horrible sites, I’ve recently put an email through to wintermdse, anyone know how I can contact pixelum.io cork?

Joddd
1 year ago

Of course the bank will ignore it. If you make a claim for a unauthorized payment but did do a 3DS confirmation when depositing to the (illegal) casino you lose the right to claim on fraud base since the only one who could have approved the payment would be you.


The only option to get successful chargeback is to contact the merchant that is visible on your transaction and ask them for a refund as you did not receive your order and/or want a full cancellation. Since most of those merchants are dummy webshop being processed by payment processors as cash bull, zinzipay etc. the merchant wont respond so you can file a chargeback with the e-mail you sent for your cancellation or asking them for an update on the shipment of your goods.


And as 90% of the merchants will not fight your chargeback it is likely that you will succeed and get your refund. Because they do not wish to get the attention of MasterCard for being a fake webshop that process payments for (illegal) casinos and could even be seen as money laundering in some cases.


Of course I have to state that you should not exploit this work around and only do so when you have reached out to the casino of your withdrawal that has been rejected or the casino is illegal operating and should be aware of this (as most are but do not care😉).

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