Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 125)

Which bank are you with? Barclays opened a chargeback for me against this company & they sent the funds back.

No sadly it's on a credit card so I am stuck unless I can find the company and email them

Oh so you did tell them it was gambling related? The transactions I made were made with RBS (Mastercard) via debit card and they wouldn’t chargeback any transactions as it was put down as a scam claim and they would be the ones liable and stated Mastercard don’t allow gambling chargebacks. If wintermdse don’t respond I will gather the evidence and attempt to chargeback the last 2 transactions I made under a different chargeback code which my bank should accept as the deposits didn’t reach the gambling company.Hopefully Wintermdse just say they will refund me given there is so much evidence connecting ties which both parties have denied. The financial ombudsman are reviewing my case but the process will be longer and there is more too it as my bank have done other things wrong.Even with them they probably have loyalties to the million pound companies. Would they want to hamper their relationship?

Yeah I did, but i used my normal debit card to make the transactions. Chargebacks are more hard when you use a credit card, some have advised to say you’ve bought gift cards which you haven’t received. I had a credit card too and I gambled on there and they reversed the payments as fraud reversal.

Oh I see I will have to try with my bank again in 2 weeks if wintermdse don’t get back to me.If that don’t work down to the financial ombudsman.

whos your credit card provider Barclays too? If I had used my credit card I would have 100% been protected by fraud guarantee but would never have used a credit card.

I used a vanquis Mastercard

No, that is not likely as casino payments are treated very differently then all other payments.

It almost impossible to get a chargeback on casino transactions. But since most Curacao based casinos prefer to use fake webshops for your deposits you can simply contact such a fake store and ask for a refund. Some will reply or issue a refund and others will ignore you which is fine as you do have now evidence that you reached out to the merchant which is with most creditcards mandatory before raising your case.

Where there's a will, there's a way, and anyone who has a good advisor at their bank can hope for help.

It's more the poorly trained staff at the banks. Nowadays, everything is done online, no one really knows each other personally, so you can't build a good business relationship. But as a rule, banks want customers who don't cause trouble and are more likely to bring in money. According to my information, processing a chargeback is quite time-consuming, especially if you have to report 10-15 transactions. That's why most banks refrain from making chargebacks because it's too time-consuming. It's not the bank's money that's gone 😉 Accordingly, chargebacks where the outcome is uncertain are rejected 😉

However, from previous experience I can say that there are banks that simply charge back such transactions as fraud (only happens once). Then there are banks that require a report to the police in order for such a chargeback to be carried out. Then there are banks that issue chargebacks on the grounds that the payment was not received (here the casino can simply submit fake receipts and the chargeback is lost).

Visa and Mastercard would also have to be held responsible, but due to the large number of bogus companies it is impossible to identify one responsible...

Hello, ive read through the whole thread and found most of the companies, but do anyone have contacts for the below? Thanks in advance

Luxtel

cpwallet-cz

BP W LOADING

helpersm*AP

BP W loading is bpwallet. Always got money back from them

Thank you! I will give it a try 🙂

For others ownrwallet.com answered me within 2 hours that they would refund me also if anyone got transactions from them!

And does anyone know anything about Stickers. London?

they are processed via Zinzipay

Has anyone got the email/website for lovin production? Seeing as they own ewave, maybe get a response from them?

I have threatened ewave with the French equivalent of the FCA and also the European. They have 48 working hours to respond or I'll be going to the consumer protection also. See what happens

I received a rejection from the European Consumer Centre regarding a complaint to Revolut; they simply don't respond. The Lithuanian ombudsman or complaints office is also supposed to act in Revolut's interest. The motto applies: never bite the hand that feeds you!

All corrupt bastards!

Hi, if anyone plays at mystake casino or has deposited money to them. I would just like to make you all aware they have been operating without a license. They claim to been licensed by Curacao egaming and when I clicked on the link available through their logo on their website this is what appeared (see picture below). I have been asking them for a good will refund for a matter of months now as I had asked their support agents to close my account several times and they did nothing about it even after being aware that I am a problem gambler whom is signed up to Gamstop. I also questioned them with their miscoding of transaction to bypass restrictions in place on my bank and leading us down a garden path of untraceable payment providers. After making them aware they were unlicensed they immediately took it off their website and their staff were acting nothing but shifty. Moments after this they permanently blocked my account. When I asked one of the support agents why I had been blocked their response was that I had "violated" their terms and conditions and when I asked how. They said that they could "not share this information". However, their compliance manager has emailed me and said they closed my account on safer gambling grounds as I asked for an account closure and made it apparent to the team that I had a gambling problem. It’s got to make you laugh considering they’ve known this for months now and one person has said it’s because I’ve violated their terms and another says it’s for safer gambling purposes… so which one is it? Just an FYI for any of you whom have been playing with them. From research I believe this confirms that they are operating illegally so I will be reporting them and requesting a full refund through curacao egaming. 

The people in Curacao laugh wearily about it, whether you report them or not, nothing will happen. Even the license issuers are corrupt monkeys. Save yourself the trouble.

I have reported Goriwire to the Polish financial authorities. I will see what they have to say.

I have just written a big letter to my bank via email and I will phone the disputes team on Monday and speak to them directly regarding everything in the email, I will not deny gambling but last night I had approval request for transactions that I did not make. These companies have no doubt sold my bank card details it's fucking scary.

I couldn't tell you my friend. If they are located in Strasbourg then more than likely!

I had the same! They sold my bank card details too 😕