Hi everyone, I’m looking for some advice.
I recently raised disputes with Revolut against WEBLT. Today, I received an email from Revolut saying the merchant responded and that my dispute has been closed in the merchant’s favour, as they allegedly provided evidence showing the transaction was successful and legitimate.
However, I know for a fact that the documents they submitted are false and fraudulent. The information they’ve provided does not accurately reflect what happened.
Has anyone dealt with a situation like this before? What steps can I take to challenge this decision or escalate it further? I’d really appreciate any guidance.
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