Omg i got this email again
Dear Sabine,
Thank you for your email.
Unfortunately without additional information we can't proceed further with your request:
A clear photo of you holding the card;
Official transaction statements clearly indicating:
transaction dates,
transaction amounts
merchant identification
For security reasons, the middle 8 digits of the card number must be masked, while the first 6 and last 4 digitsremain visible.
Also please confirm the information provided and provide more details on your transactions and the third party you are referring to, including where you were making the payments.
Please review your transactions and get back to us with any additional information requested in our previous email.
Thank you.
Kind regards,
Dispute Manager
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