Ok mine were raised fast but just requests then chargeback team review then twice they asked for info which I sent then I waited and they said we will first contact the merchant for a refund if it fails then wait till 12/03/26 to win but I got merchant refunds two days later
A tip: try to search for the trustoffice of the brand that exploits the casino. Write to them and often they will refund aswell. Although its really hard to find the trustoffice behind all those shell company's need lot of researching. But this way I already had a few refunded.
Trustoffices are usually in Curaçao or Cyprus.
Dont be fooled by Costa rica etc
Also payments thats been processed through volt, yapily, yaspa etc can be disputed aswell.
Hi, have you ever raised large transaction amounts through Mastercard goods not received? I have transactions of £1k on my Mastercard credit card wondering if it’s worth doing
1. A trust office sits "behind" a company and handles its legal, administrative, and governance obligations, especially when the real owners or operators are not physically present in the jurisdiction.
2. You need to do lots of research to find a trustoffice. They hide. You need to find connections.. search in company registers.
But its "easier" to get a refund because the payments are linked to the casino/trustoffice.