Problem with payout winnings

Hello, does anyone have experience with woocasin did not pay me a win, after a debate with support. They told me that a minimum deposit is required and after depositing they are still not able to pay me a win and I refer to chat in aj.jazyce..do anyone have experience.delam something wrong?

Did u win after some bonus? i had similar exp in different casino, after winnings ...

The problem is some casinos tell u bonus is not available in your country after u register and play...

if u win, they told u then. It' s a really big f problem, and i think they do that on purpose ...

Check that with them ,also what exactly did u tell you? u didn't wrote anything

Also recommend to take screenshot of chat

And do you have a verified account at that casino? If not, then I assume they will want a photo of your ID card + a few other things.

I am a player from Romania and I would like to file a complaint against LiveGame148 regarding approximately €2,300 in missing funds from my casino account.

My account balance reached approximately €2,500. At some point, approximately €2,300 disappeared from my balance, leaving me with only approximately €200.

I do not understand how this amount was deducted, and I do not recognize any bets, game rounds, transactions or other activity that would explain the disappearance of these funds.

I have already contacted LiveGame148 customer support by email and asked them to investigate the situation. I also requested my complete account and gaming history, including all bets, game rounds, transactions, balance changes, deductions and transaction IDs.

So far, I have not received a satisfactory explanation regarding where the €2,300 went.

I believe there may have been a technical problem or an unexplained balance adjustment on my account. I would like Casino Guru to help me investigate this matter and mediate with LiveGame148.

I can provide screenshots showing my account balance, as well as copies of my communication with LiveGame148 support and any other information required.

Amount disputed: €2,300

Thank you for your assistance.

A drop from approximately €2,500 to €200 without an identifiable transaction needs a clear explanation. Requesting the complete account and gaming history was a sensible step, although we can’t yet establish whether this was a technical issue, a balance adjustment, or something else.

To submit the case for our team to assess, please use our Complaint Resolution Center and select LiveGame148. Posting on the forum alone doesn’t submit a formal complaint.

When did you notice the missing funds, and what has support actually told you so far? Also, was the €2,500 shown as withdrawable cash, or was an active bonus involved?

Please include your available screenshots and correspondence in the complaint. I’d also suggest removing your personal email address from this public post to protect your privacy.