Unfair Account Deactivation and Confiscation of Winnings by Nagad88 Casino
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Hello Casino Guru Team and Radka,
I am writing this to formally seek your help regarding an unfair issue faced by my elder brother on Nagad88 Casino.
Here are the details of his account and transaction:
Account Username: bigwinnerbig
Registered Name: Md Saiful Islam (As per NID)
NID Number: 329 939 1163
Deposit Info: BDT 1,488 deposited via Nagad (TxnID: 75XM2CFZ)
Issue: After he won over BDT 15,000 through fair play, Nagad88 abruptly deactivated his account and seized his funds without providing any valid proof, evidence, or prior warning. When I tried to support him, they blocked my account as well.
We have attached his genuine National ID card and other proofs for identity verification. As a poor and helpless family, losing this hard-earned money is extremely painful for us.
Please review this case, help us get his account reactivated, and recover his legitimate winnings. Thank you so much for your kind support.
