Issues with EX Payment Service

I am currently facing a very difficult situation after using a payment service called EX, and would like to share my experience to see if anyone has had a similar experience.

Immediately after I deposited funds via EX, my account was suddenly frozen without any notice or clear reason. After that, I tried to contact support many times, but the response was very slow and it took more than a month to refund my money. Moreover, there was almost no progress report during that time, and in the end, the money was not refunded and I lost it.

This incident caused me great emotional and financial damage. As I investigated further, I found that there were several reports of people who had their accounts frozen after using EX, just like me.

I personally use EX on the online casino platforms verajohn.com and yuugado.com and have had issues there.

I would like other people to be aware of these risks, and would also like to exchange information with anyone who has experienced similar problems.

Recently, when I was using EX payment at an online casino, I discovered a small loophole in the system. When I made a deposit with EX, the credit was reflected in my casino account immediately before the actual bank transfer was completed. Especially on weekends, when bank processing was delayed, the transfer itself was canceled later, but the credit was already left. After I realized this, I was able to play without actually paying by intentionally canceling the transfer after it was made. I confirmed this phenomenon on verajohn.com and yuugado.com, but has anyone had the same experience?

I recently had a strange experience at an online casino. I made a deposit with my credit card, played, and after using up all the credit, I casually applied for a refund with the card company, and to my surprise, they refunded my money. After doing some research, I found out that card companies such as VISA and MasterCard run the risk of being investigated if the casino operator refuses to refund the money, as it could have a negative impact on the payment network. For this reason, it seems that in many cases the operator has no choice but to accept the objection once it is filed. In my case, as soon as I told them that I would officially process it through the card company, the casino changed their attitude and immediately agreed to refund the money. By the way, this experience happened at verajohn.com and yuugado.com. Has anyone else had a similar experience?

Well, hopefully some players will respond to you soon.

Please be careful with EX payment services.

After I deposited funds, my account was suddenly frozen without any explanation. The support was dishonest and it took more than a month to refund my money, but I never got it back. It seems that many people have suffered similar damage. Be especially careful when using verajohn.com or yuugado.com.

[Warning] Bug-like behavior in EX payments?

The credit is reflected immediately even if the transfer has not been completed, and the balance will not disappear even if the transfer is later canceled.

It was possible to intentionally exploit it. Confirmed by verajohn and yuugado. It is a very dangerous state. Please be careful if you have had a similar experience.

After making a deposit and playing, I was surprised to find that even the amount I had used was refunded.

By filing a formal dispute with the credit card company, the casinos have changed their approach.

This has been confirmed by verajohn and yuugado. Has anyone had a similar experience?

May I just ask why you are using two accounts to write about the same issue, please, egudo22324? 🤔