Global Survey: Share your worst experiences with "Local Agents"

​"Hello everyone,

​I’m starting this thread to gather real-life stories about 'Local Agents'. In many regions, like Egypt, we rely on them for transactions, but it often leads to serious issues like forged documents and delayed payments.

​I want to hear from YOU:

1. What is the biggest problem you’ve faced with a local representative?

2. Have you ever felt that an agent was manipulating your chat history or documents?

3. How did the casino react when you reported the agent's behavior?

​Let’s build a database of these struggles to help regulators like Casino Guru understand the risks we face. Your story could be the warning someone else needs!"

Hello, that is a very good idea and at this point I'd like to say that in light of your current complaint, one thing needs to be said:

Relying on such an agent without verifying their background is quite risky, and I recommend communicating only through the casino's original email or chat services. Telegram, or social media channels, are usually full of fake agents. We know that.

Another thing, though, is that we are not an official regulator; however, we aim to fill the gap between the official regulators and the players.