Hello there, what an amazingly positive outcome. Just to understand this correctly, did you inform the gameprovider or did the casino take action on its own? In any case, the result is very good news, and I thank you for that.
Automatic translation:
9 months ago
Hello dear,
I informed the game provider and then informed the casino, which accepted to make a refund and saying they are doing an investigation.
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Radka
Anonymized1034
Community Specialist
Anonymized1034
9 months ago
Well, I'll have to make a note, I guess. Never seen this before.
I really appreciate you helping me confirm this surprising turn of events.
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Gemmapuketapu
Radka
Bronze
Radka
6 months ago
Confirm
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hargravek96
Bronze
6 months ago
What about sweep casinos that operate in the shade of grey. Being unlicensed, unregulated without player protections or accountability.
Most state right in the T&C that they reserve the right to adjust the odds ( RTP) of any game to any % at their own discretion at any time except during game play
This could explain the reasoning when you on a hot streak or game you often on many sites get the internal error or differant variations that kick you out forcing one to reload only find it's now all dead spins. I bear witness to this time and time again.
I also believe these sites use the providers slots which have a higher RTP while they script or write the casinos games with a lower RTP and any other variances the casino may request of them.
Ones thing is for sure they do a lot of things outside of RNG that takes away from the RTP and variances of a slot.