Experiences and explanations please

Hello, I've been playing at Ice and Vulkan Vegas Casino for a few years now. I've noticed that when you use a bonus, you get practically nothing, absolutely nothing, with real money. As soon as the real money is gone and you start playing with bonus money, everything works great, and you get free spins and good winnings...and that's always the case. As soon as you get closer to the wagering limit, nothing works anymore. I find it strange. I play almost every day, although I don't deposit much, always around €30-50, and I do it daily. Has anyone else had this experience, or can someone tell me if this is all legal? I find it all really strange. Regards

Well, that's gambling, I would say. Sometimes you win, and sometimes you don't.

If you'd like to know more about how slots work, please read this.

And to your question about the legality: I'm sorry, but I really don't understand what you mean by your question about what is legal or not. 🤷‍♀️

I know it's a game of chance, and that it's subject to chance. But I just find it very strange that as soon as the real money is gone and you play with bonus money, everything works great and you get endless free spins. Well, I won't put up with this much longer. It's just annoying.

You can always confront the casino regarding this. Have you tried that?

Let us know if you hear something interesting.

I've done it 2-3 times and each time I've gotten the same answer: it's just a random principle and that they have no influence over it. That would be a problem for anyone who likes to gamble. It's barely a case of real money being withdrawn and then free spins straight away. If it happened every now and then, then it would be okay, but if it happens constantly, well, that does start to raise my doubts.