deposit with credit card

hello casino friends,

need some help, last week I paid in 1000 euros at a well-known casino with a credit card.

in the conditions it says explicitly without a fee, but I was charged a fee of about 37 euros for every 500 euros. no conversion fees.

what can you do there?

have you experienced something similar?

I am glad for every answer.

Without further information I can only guess. Have you deposited at a US casino? Not all, but quite a few transfer the fee from their payment processor. So they claim that the fee does not come from the casino itself but from the bank. It's probably in very small print somewhere.

I don't think you can do anything about it, but just google the problem Casino..... Credit card fees or hidden credit card fees. And to avoid something like this in the future, always read reviews beforehand.

If the casino has a Curaçao license, it's not even worth complaining about. Is, so to speak, the license to write your own rules

Thanks for the answer. it is west casino which is actually ok. license from malta.

They're actually okay. Were you charged when depositing or withdrawing? If there are fees when paying out From the terms and conditions:

All withdrawals will only be sent to the same account from which the funds deposited into the player's account originated. We reserve the right to charge a fee equal to our own costs (including the cost of deposits) for any withdrawals that have not been wagered on games."

Within the EU, I would simply use immediate transfer.

when depositing. I can live with 2%, but not 8%, that's too expensive.

With a card, it's often easier for me to pay in quickly, and you also get points.

I guess your casino didn't charge a fee. I can tell you for sure that when the banks process the transfers from the cards and see that the money enters the Treasury website / gambling /, each transfer is processed for a fee. Usually the fee varies, but in most cases it is 1% + BGN 1, ie. if you deposit BGN 5,000, you will be charged BGN 51. In addition, some banks will charge you for withdrawing from the casino with the same fees.

Can't you contact your bank regarding this? The question is if the casino has anything to do with the fee or even the payment provider or if it was your bank who applied it. For example my bank charges about 25c fee for foreign transfers, but yours could have different fees.

It's correct. I have a MasterCard, but I only use it for business. I get miles there. At least that was the case 2 years ago. But this year it starts again. In May. To a food expo in Las Vegas