Hi. I was if any one else has had this problem.
The problem with Casino guru rejecting a complaint made to an online casino.
I was contacted by casino guru via email regarding a withdrawal denial by a casino. They asked me to send details and information about the situation I had and send any screen shots of messages I had with the casino. So I did that. Not once but twice.. and a weeks later casino guru sent me another email stating that they have extended the time to get back to them via the email that they had sent to me. So I did that again. Now it has been three times I sent an email to the nominated email from casino guru.
But some how.. they have now rejected my complaint. Stating I did not reply back within the time given to me. Which is amazing that I sent them 3 emails which was all in the time frame. Not to mention, each time I replied back was within only at most a day from receiving an email from casino guru
