I have sent the documents 10 times they do not answer me if they are ok or not ok no answer they do not talk. It takes 82 days to do an investigation they do not tell me if there is a problem with the documents to do something else they do not even answer customer service tells me to be patient for verification which never happens
That's not right. If they don't tell you whether the documents are wrong or not, then I would say that you have been patient enough.
I hope our team can figure out what's going on and let the casino know. So if you've held out this long, don't give up and hopefully we'll get to the bottom of it.
I'll keep my fingers crossed for you. 🤞
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