HomeForumGeneral DiscussionReclaim from Austria due to novaforge ltd

Reclaim from Austria due to novaforge ltd

3,056 views 6 replies |
10 months ago
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raimund89 deleted the post
10 months ago

I think Casino Guru should not permit such discussions, there was obvious malicious intent from the OP, it is people like you who are making the gambling industry more crap.


I am from the UK and I play in 3 Curacao licenced casinos and it would not occur to me to ask for a refund.


Sorry for the honesty

10 months ago
raimund89 deleted the post
10 months ago

May I ask what you need this information for, please?

Do you experience some kind of issue?

Perhaps we could be able to help out.

10 months ago

I think Casino Guru should not permit such discussions, there was obvious malicious intent from the OP, it is people like you who are making the gambling industry more crap.


I am from the UK and I play in 3 Curacao licenced casinos and it would not occur to me to ask for a refund.


Sorry for the honesty

10 months ago

If a player doesn't violate any of our terms, we have no reason to not allow it, actually.

On the other hand, we better learn what exactly has happened to everyone writing on our forum and perhaps help out with the situation, you know.

1 month ago
deus

I didn't violate the terms and conditions, but the casino did in my case.

Automatic translation:
1 month ago
deus

If I had known from the beginning that they were cooperating illegally in Austria, I wouldn't have played there either, but I believed they had an EU license, which is why Austrian players could also register there.

Automatic translation:
1 month ago
deus

The complete case file for my complaint has already been submitted and I will post it here again later.

Automatic translation:
raimund89
1 month ago

Hello, as far as I can conclude, you unintentionally played in a casino outside your national regulator and something has happened. Is this maybe related to your complaint request?

In any case, providing a bit of context would certainly help others understand your message a bit better.


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