Mifinity - Cumulative transaction limit reached

Hello,

I have a small 5-digit sum from winning an OC on Mifinity.

When you try to pay out part of it, you get the above message. I have been verified for a long time and have already deposited and withdrawn enough, just last week. I don't even know about any limits, there's nothing about it anywhere. I've already contacted support and now I'm afraid I won't get the money... Can someone with experience reports help me? Thanks

Hello. Which casino are you having this issue in, please and what games was it, if I may ask? Did you get any answers from the support?🤔

However, I don't know if you have to withdraw or you have the MiFinity platform, but I don't know if it's already there or we already have the time to withdraw, and when the withdrawal appears, this is the message "The limit of cumulative transactions has not yet been reached."

but what limit does not come across anything on the platform that fails?! There is no need for cat assistance that can be adjusted and cleared. I would like to send you an email to support customers on the platform and do not receive any kind of response. You will be able to tell me that this is the question that is right for me at the moment.

thank you

Hello, since yesterday I have not been able to withdraw the money I have on the MiFinity platform, this has never happened to me and I have been using it for some time, and now when I want to withdraw this message appears "Your cumulative transaction limit has been reached.

but what is the limit if you can't find anything on the platform that talks about this?! There is no chat support that can help and clarify this. I have already sent an email to the platform's customer support and I have not received any response. Can someone help me clarify this problem that is on my mind right now?

THANKS

Hi there!

I strongly recommend:

1) searching the internet for explanation—these days I usually use Google lens every time I face a system note I could not understand

2) Please contact the Mifinity customer support center as suggested in the note. I found this email: clientservices@mifinity.com

I assume there is a time limit for when this limit occurs, and if I were to guess, you have reached the maximum number of permitted transactions.

Could you provide an explanation once you have a clearer understanding of the issue, please? This information could potentially be beneficial to others.

good morning

they sent me this email

Hi!

So it appears only profiles or customers with fully verified financial details are able to use the wallet without limitations. That makes sense, I believe.

Did you manage to verify or fill up the aforementioned details so you can overcome the transaction limit?

I already sent what they asked for and since yesterday I haven't had any response! I hope I can resolve this because after this inconvenience I will never use that platform again

Clearly it's a good thing you sent them what they asked for. Now try to be a little patient and wait. I believe the support will get back to you and tell you if something is wrong, alternatively they will let you know when you have successfully verified. 

Let me know when you get a result. 

but they could at least respond to the email I sent with what they asked for and say "we will analyze it and get back to you as soon as possible"

Yes, it's true that they could. I don't know exactly how it works for them because I don't use their platform. Maybe they let you know when it's all successfully behind you or if they need anything else. 🤷‍♂️