Data protection and verification

Hello everyone, I'm interested in knowing what the data protection situation is, whether at a casino, betting provider, or online poker.

As usual, you always have to verify yourself. But then the providers come along and say we need your documents. Even your utility bill or something similar. Your ID card (really creepy). Nowadays, there are even providers where I can verify myself using my bank account via online banking.

Personally, I think it should be sufficient. After all, a bank should be trustworthy. I also believe that there are far fewer complaints and hassles with online providers.

When it comes to documents (passports/ID cards), what's the data protection situation? No one knows who has access to their personal data. What happens to it?

If you move, perhaps even to another country, what happens with verification?

Hello Cidalia1900!

Let me share what I have learned thus far, though to be honest, data protection is generally a very complex topic. Should also be based on the current GDPR requirements.

Well, providing ID is nothing unusual and if you play in decent casino - based on your account details, I would expect GGL-licensed sites I guess you don't worry. Being able to verify through baking identity is a really good feature; on the other hand, I'd say especially off-shore casinos missing a concrete German license would have real troubles using details stored through German banks.

Basically only the required staff should be able to get to your personal details and solely for the strictly set purposses. Ask the casino for such details, because it depends on various aspects.

Additionally, if you move to another country, at least your address will very likely change, which will require new verification. Best approach is to discuss details with the casino support in advance.

To learn more about GDPR, try to get to the official source:

"The Federal Data Protection Act (BDSG), known as Bundesdatenschutzgesetz in German, is a crucial piece of legislation governing data protection and privacy in Germany."

Thank you very much for the answer. Yes, I think it's as you described. Otherwise, there would be a lot of legal problems.

You are welcome. I'm glad you asked.

Quite often I see how deeply players are concerned whether casinos approach their sensitive data accordingly and I think it is wise to be cautious. Since gambling has always been recognized as something more or less controversial, such thoughts may have crossed our minds. 🙂

I think you mention very good points too, and I agree that we would see many more incidents if the regulations weren't adhered to. On the other hand, avoiding unnecessary risk, like avoiding unlicensed casinos with weird feedback, is part of healthy gambling habbits.