Games won't load

I've been having issues loading certain game's lately.. Has anyone else been having these problems?..

It seems to be a recurring issue

Hey Freaky33,

I guess that you should explain which games or casinos you have in mind. 🤔

I hope you do not comment about our free games section 🙂

Hello,

I've only read along so far and don't know if it fits the above topic.

But I didn't want to start a new one right away either 🙂

For about 2 weeks, certain (favourite) games that have been running without any problems have stopped working for me.

For example, with Book of Aztec (Amatic) after a few turns, the message "Warning you reached a limit" suddenly comes up and then I'm kicked out of the game.

At Extra Chilli Megaways, the message "You are currently blocked from playing" appears after a short time.

It's probably not the casino though, because if I try these games at another casino it's the same.

I thought it might be because when you play in D, something is blocked here now. Do any of you know anything about it?

Thanks in advance for your help!

Hello,

don't worry about creating a new thread, it is not necessary 🙂 We want you to feel comfortable, with no hassle.

To your question, I would guess, that this message "Warning you reached a limit" can probably link to your set loss limits, or other limits preventing you from playing further when the limit is hit.

I would check your profile for sections called gambling limits, limit tools, responsible gambling, or similar.

I can even recall players that claimed that these limits were set automatically without their notice, could this be the case? 🤔

On the other hand, this one "You are currently blocked from playing" can be related to general rules. I would guess that this game may get blocked - is restricted - to players from your country by the game provider.

In any case, I believe that asking the casino, won't hurt. What do you think about that?

Let me know.

Very interesting, what games do you have that don't load? Are they from the same provider?

I would also be interested to know the list of games that you have not loaded. Collect, let's say, a small base. What provider, what game, what country are you from (this is to understand whether the game from the provider extends to your country).

As for me, there can be quite a few factors. For example, Netent does not work for all countries. And as a rule, it is prescribed in the T&C.

Hello there, just a kind reminder: use the "reply" button, otherwise the person you wrote to will not be notified. It would be a shame, I guess.

No, they are from different providers

No, they are from different providers

What difference would it be if it was the free games selection?

Several games from different providers.. What interest is it 2 u what country I'm from?.. Any game's I play are permitted in this country

There is only an issue with 2 or 3 games.. They don't load, I don't play that often and most certainly haven't been blocked from anything!!!

Wished I hadn't bothered enquiring abt this as certain people think they know everything when they just want 2 be keyboard warriors and jump on the bandwagon!!!.. A simple query wad made for god sake!!!!!

Because you wrote:

"1 MONTH AGO

I've been having issues loading certain game's lately.. Has anyone else been having these problems?..

It seems to be a recurring issue"

Since we are NOT the casino, we have no clue which games you refer to and whether those are allowed in your country.

Furthermore, as you can see, we provide FREE GAMES SECTION only. Hence I was concerned you have found some bugs there.

Still, no one knows which games you have in mind. So please, be more specific. 🙂

You ask the questions yet fail to explain the issue.

Can you name the games or the casino? How are we supposed to know what exactly you mean? 🙂

The only one who create tense in this thread is you, I'm afraid. Have no idea what query do you expect anybody to make - for god sake? 🙂

I had, but I update my safari. I was helped

I think that's often because of your own internet. 🙂

Especially if many people play on the same servers, I think it can take longer. 😛

Hello My assumption is that these games are blocked for the country of origin, such as microgaming for Germany at many casinos. You can also look this up in the bonus condition.

That's a good point ! Sometimes it is also necessary to read the Terms and Conditions, which usually list the games that are banned for the country. Sometimes the game provider bans games for a certain country, so there are several reasons why this can happen. 

Have you had a similar problem with any particular games or casinos?

yes , often . the casinos are so restricted from playing that sometimes i too become blind when making a deposit as to which provider it is about and the most important thing now is whether it is banned in germany or not we can only see after we have made the deposit. in this case i think a lot of players like me fell for it. I'll speak plainly, otherwise you won't understand.

we rummage through the website for casinos and what bonuses they offer and if everything fits, i look for the providers how many providers i.e. game providers, what do i see a lot of games. great now i'm going live chat to make sure if the bonus is right what wagering requirement is it all right for me, i deposit, then i bang my head against the wall because i'm an idiot, i reacted too quickly again! why am i angry?

I look at the list of game providers and what do I see? E.g. Microgaming only has 5 games in the provider and that's the worst and also pragmatic 10 games in it, which I wouldn't play at all and then Thunderkick Quikspin, absolutely forbidden for German players, including Germany.

i'm definitely not the only one who reacts like this, i think i took the blindfolds off some of them, myself included. i still make mistakes, but not always the same ones, i try to learn from a mistake. I wanted to say one more thing, how the casinos work now. for me, for example, there are booming games that don't open and playngo and some where the pc is no longer needed, namely these providers that I mentioned I can still play because these providers can be played with smartfphones. Try it

As I have found, the settings for the casinos depend on which group they belong to

specified and cannot deviate, I am 100% sure of that