You are unreliable too

I believed in you who have given in. Vulkan vegas casino very good rating and good words. I played without a bonus, I won € 500. I had made a deposit with a Master card. I went to withdraw nothing with the same method. I made a withdrawal with a bank account. I waited 10 days, I asked the casino repeatedly and they told me that the bank was to blame. I went to the bank to look for it. After 5 days I see my money back at the casino. So even with a bank withdrawal I could not get my money back. And while I believed in you who say it is a reliable casino with many withdrawal methods I was not paid. The money was returned after about 15 days. So since I could not get them, I tried again with a card as I had put them but it did not accept the name Mr. L. P. I played to lose them and close my account permanently. I do not trust you anymore.

So you couldn't withdraw money back to your Mastercard (which is a very common issue with Mastercards), then after a bank withdrawal failed for some unknown reason, you decided to lose you winnings and now you blame us?

If you read some of the threads related to Vulkan Vegas here on the forum, you'd know that Alex, the casino representative, deals with messages from players whenever we asked him to do so. If you came earlier and described your issue, we could do something about it. Now it's too late since you already lost you money.

You didn't even submit a complaint regarding this even though you know we have this option on our website since you already submitted a complaint about another case before. Don't blame us for losing you own money. You didn't even ask for help.

Do you see that I blame you for giving them the money since I could not get it back? I believed you who wrote about vulkan vegas that it has many ways of withdrawal and specifically with Master card. This is not the case and you should have checked it first before proposing it. And do not tell me that I blame you for giving them the money. Because I have seen many of the casinos, for this reason I preferred to advise you, but it disappointed me. Good morning

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If the withdrawal to your Mastercard failed, it doesn't mean that all withdrawals to Mastercards fail. Some types of Mastercards don't support withdrawals at all, other have general issues with it. Secondly, if the casino has any temporary issues with payment providers, we don't know about it. We test every casino few times per year, but if everything's OK during the test, then we have no reason to write something else into the review.

We could try to help you and I believe that the possibility of success would be very high in this case, but you didn't even give us chance.

Hello. I after the attempt with Master card that I could not withdraw, while you on your site write that in vulkan vegas casino you can deposit and withdraw. Unfortunately you can only deposit. Watch now. I then made a withdrawal by bank transfer. And while it was supposedly approved and in 5 days I would get the € 500 after 10 days that I asked them repeatedly they told me to look in your bank. I went to the bank to look for it. But in 2 3 days oops !! I see them in my account back at vulkan vegas casino. I'm trying again to see if I can withdraw anything with my Master card. And so I necessarily gave them away while playing since in no way I could get them. So you have to be very careful when writing good reviews and good ratings because I believed you. But not anymore. Thanks

The reason why you had the money back on your casino account when they claimed they approved the withdrawal to your bank account can be simple. Sometimes, your bank declines the payment coming from abroad, because they see it as a suspicious activity. In other cases, the payment provider may have some issues and the money is sent back to the casino. It's hard to say since no investigation has been made.

The fact that you didn't get your winnings to your Mastercard or a bank account doesn't mean that the casino deserves to have bad rating. We don't know if they actually did something wrong on their side.

If you do not know do not influence us be very careful. When you say very good reputation supports deposit and withdrawal in these ways Mr. L. Why did the players believe you. I no longer

I can see that this conversation is already pointless. We do our reviews and rating based on our own testing and based on experience of other players. If the tests are generally good and the feedback from players is generally good as well, then there's no point in giving them bad ratings.

Just because something didn't work for you doesn't mean the casino is bad. We don't even know if it was casino's fault.