HomeForumFeedback and SuggestionsWhy session expired??

Why session expired??

3,212 views 9 replies |
1 year ago
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1 year ago

Get this message every day when i test games.

This is because of inactivity? Happens when i play.

solidrocker68
1 year ago

I guess it is a message saying the connection to the server was lost, just a different wording.

Has this happened in a particular casino or in the case of a specific game provider?

Radka
1 year ago

Random providers lately.

solidrocker68
1 year ago

Ok, thank you. Are we talking about Caino Guru free games or a specific casino, please?

1 year ago

Free games

solidrocker68
1 year ago

Yes, but is it on our site or in a casino? 😀

Jaro
1 year ago

Your site.

solidrocker68
1 year ago

And does this happen to you with multiple games? Can you show me which one for example? I know that this problem occurs when for example you are playing a slot and you leave it for a while but you have it on and it disconnects you from it. If it happens right after you turn the game on, let me know and I'll alert Juraj that it's happening and he'll look into whether it's fixable or if the game is broken and remove it. 

1 year ago

Happend again today with Super Stars. Fullscreen and in middle of a spin.

solidrocker68
1 year ago

I think responding to Jaro's question is a good call. In my opinion, one-sided conversation won't help much.

Capture a video if you don't mind, or add your comment to Jaro's ideas.

Thank you.

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