ForumFeedback and SuggestionsGuru Team not responding

Guru Team not responding

1 year ago by Anonymized655
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2221 views 3 replies |
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1 year ago

what is going on!! Guru Team stopped responding to the complaint I submitted and the complaint with casino almost done but waiting for the Guru Team response.

Anonymized655
1 year ago

I believe I sent you an email 🙂.

You just need to wait:

https://casino.guru/superboss-casino-player-s-self-excluded-account-reactivated

file

As the guide says:

"How long will it all take?"

Each involved party (you, the casino, or the Casino Guru team) has seven days to respond when they are required to do so to move the complaint forward. When this period elapses without a response, we usually choose to prolong the time limit by another seven days.

https://casino.guru/complaint-resolution-instructions#duration

Be patient, please.

Radka
1 year ago

Thank you

Anonymized655
1 year ago

You are welcome🙏

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