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Guru Team not responding

4,199 views 3 replies |
2 years ago
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2 years ago

what is going on!! Guru Team stopped responding to the complaint I submitted and the complaint with casino almost done but waiting for the Guru Team response.

Anonymized655
2 years ago

I believe I sent you an email 🙂.

You just need to wait:

https://casino.guru/superboss-casino-player-s-self-excluded-account-reactivated

file

As the guide says:

"How long will it all take?"

Each involved party (you, the casino, or the Casino Guru team) has seven days to respond when they are required to do so to move the complaint forward. When this period elapses without a response, we usually choose to prolong the time limit by another seven days.

https://casino.guru/complaint-resolution-instructions#duration

Be patient, please.

Radka
2 years ago

Thank you

Anonymized655
2 years ago

You are welcome🙏

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