Administrator Romi Rare (page 2)

Yes, I use VPN because access from Russia to you is limited((

Okay, then, this would explain the situation. Thank you.

We'll look into it and will get back to you soon.

Thank you 🙏

My pleasure.🙂

Hello there. Our team discussed this whole situation, and in order for your user review to be approved, we will need some screenshots from your casino account as proof that you are a real player there.

You should receive an email regarding this as well shortly.

Thank you for your cooperation.

Hello there. Our team discussed this whole situation, and in order for your user review to be approved, we will need some screenshots from your casino account as proof that you are a real player there.

You should receive an email regarding this as well shortly.

Thank you for your cooperation.

Hi! I still haven't received the email.

The email was sent to you on Wednesday. Let me resend it just in case.

Please provide those screenshots to community@casino.guru at any time, though.

I've noticed a lot of discussions around rejected reviews and thought I would share my own experience. I had a review rejected for what seemed like a minor issue, but when I reached out to support, they explained that there were similarities in my reviews across different casinos. It was frustrating at first, but after a bit of back-and-forth, I realized that they’re pretty strict about detecting duplicate content.

I also think introducing a rule where players submit proof like a screenshot of their casino account could save time for everyone. Has anyone else tried this approach, or do you think it’s too much work for users?

Good day. Why hasn't my review been approved yet? I've sent you confirmation screenshots a long time ago.

Sometimes it really gets into this kind of rejection of the user reviews, and because we aim to keep these as honest and unbiased as possible, the players are asked to provide some proof that they really play at the particular casino.

We surely wouldn't like to be a rule, but if needed, we appreciate all the cooperation from the players side.

Hello there. I am sorry to inform you that we have not received any email from you regarding the Kometa Casino as of yet.

Could you try to send it again, please, to community@casino.guru?

Yes, of course. I'll send it again.

Thank you for your cooperation.

We have received your email, and your reviews can now be approved. 😉👍

Thank you for your promptness 🤗🌹

Pleasure.😉