ForumFeedback and SuggestionsAdministrator Romi Rare

Administrator Romi Rare (page 2)

7 months ago by her20145
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5316 views 36 replies |
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Romi
2 months ago

Yes, I use VPN because access from Russia to you is limited((

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Juliya
2 months ago

Okay, then, this would explain the situation. Thank you.

We'll look into it and will get back to you soon.

Romi
2 months ago

Thank you 🙏

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Juliya
2 months ago

My pleasure.🙂

2 months ago

Good day! You have rejected my review, on the Comet casino. Please write the reason. I have already written to you that I have been an online casino player for a long time and play in many places.

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2 months ago

Hello there. Our team discussed this whole situation, and in order for your user review to be approved, we will need some screenshots from your casino account as proof that you are a real player there.

You should receive an email regarding this as well shortly.

Thank you for your cooperation.

3 months ago

I have the same problem. Romy rejected two of my three reviews. I am new to the forum and wrote based on my experience playing in these projects. Why such strict censorship? I'm afraid that I will no longer have the desire to write reviews on the forum

Automatic translation:
2 months ago

Hello there. Our team discussed this whole situation, and in order for your user review to be approved, we will need some screenshots from your casino account as proof that you are a real player there.

You should receive an email regarding this as well shortly.

Thank you for your cooperation.

Romi
2 months ago

Hi! I still haven't received the email.

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Juliya
2 months ago

The email was sent to you on Wednesday. Let me resend it just in case.

Please provide those screenshots to community@casino.guru at any time, though.

Romi
2 months ago

Good day. Why hasn't my review been approved yet? I've sent you confirmation screenshots a long time ago.

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2 months ago
Post by Inolina was deleted by Radka
Reason: In addition to being against our policies, such attempts to have a conversation by a casino representative posing as a player are unacceptable and extremely unfair. I am permanently banning the account and removing the posts: https://casino.guru/terms-and-conditions
2 months ago

Sometimes it really gets into this kind of rejection of the user reviews, and because we aim to keep these as honest and unbiased as possible, the players are asked to provide some proof that they really play at the particular casino.

We surely wouldn't like to be a rule, but if needed, we appreciate all the cooperation from the players side.

2 months ago

Good day. Why hasn't my review been approved yet? I've sent you confirmation screenshots a long time ago.

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2 months ago

Hello there. I am sorry to inform you that we have not received any email from you regarding the Kometa Casino as of yet.

Could you try to send it again, please, to community@casino.guru?

Romi
2 months ago

Yes, of course. I'll send it again.

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Juliya
2 months ago

Thank you for your cooperation.

We have received your email, and your reviews can now be approved. 😉👍

Romi
2 months ago

Thank you for your promptness 🤗🌹

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Juliya
2 months ago

Pleasure.😉

2 weeks ago

and now is there anyone from gama? everything seems to have worked out with her, and deposits are going through and withdrawals are good

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madus
2 weeks ago

What specifically are you talking about? Who from Gamma should be here? Are you writing a good review for the casino? 

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