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HomeForumFeedback and SuggestionsAdministrator Romi Rare

Administrator Romi Rare (page 2)

15,355 views 42 replies |
1 year ago
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Romi
1 year ago

Yes, I use VPN because access from Russia to you is limited((

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Juliya
1 year ago

Okay, then, this would explain the situation. Thank you.

We'll look into it and will get back to you soon.

Romi
1 year ago

Thank you 🙏

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Juliya
1 year ago

My pleasure.🙂

1 year ago

Good day! You have rejected my review, on the Comet casino. Please write the reason. I have already written to you that I have been an online casino player for a long time and play in many places.

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1 year ago

Hello there. Our team discussed this whole situation, and in order for your user review to be approved, we will need some screenshots from your casino account as proof that you are a real player there.

You should receive an email regarding this as well shortly.

Thank you for your cooperation.

1 year ago

I have the same problem. Romy rejected two of my three reviews. I am new to the forum and wrote based on my experience playing in these projects. Why such strict censorship? I'm afraid that I will no longer have the desire to write reviews on the forum

Automatic translation:
1 year ago

Hello there. Our team discussed this whole situation, and in order for your user review to be approved, we will need some screenshots from your casino account as proof that you are a real player there.

You should receive an email regarding this as well shortly.

Thank you for your cooperation.

Romi
1 year ago

Hi! I still haven't received the email.

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Juliya
1 year ago

The email was sent to you on Wednesday. Let me resend it just in case.

Please provide those screenshots to [email protected] at any time, though.

Romi
1 year ago

Good day. Why hasn't my review been approved yet? I've sent you confirmation screenshots a long time ago.

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1 year ago
Post by Inolina was deleted
Reason: In addition to being against our policies, such attempts to have a conversation by a casino representative posing as a player are unacceptable and extremely unfair. I am permanently banning the account and removing the posts: https://casino.guru/terms-and-conditions
1 year ago

Sometimes it really gets into this kind of rejection of the user reviews, and because we aim to keep these as honest and unbiased as possible, the players are asked to provide some proof that they really play at the particular casino.

We surely wouldn't like to be a rule, but if needed, we appreciate all the cooperation from the players side.

1 year ago

Good day. Why hasn't my review been approved yet? I've sent you confirmation screenshots a long time ago.

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1 year ago

Hello there. I am sorry to inform you that we have not received any email from you regarding the Kometa Casino as of yet.

Could you try to send it again, please, to [email protected]?

Romi
1 year ago

Yes, of course. I'll send it again.

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Juliya
1 year ago

Thank you for your cooperation.

We have received your email, and your reviews can now be approved. 😉👍

Romi
1 year ago

Thank you for your promptness 🤗🌹

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Juliya
1 year ago

Pleasure.😉

1 year ago

and now is there anyone from gama? everything seems to have worked out with her, and deposits are going through and withdrawals are good

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madus
1 year ago

What specifically are you talking about? Who from Gamma should be here? Are you writing a good review for the casino? 

her20145
12 months ago

This employee keeps deleting my reviews because he is obviously an employee of the casinos and you are paid by them. I wonder how someone can become an expert in casino matters, since the casinos themselves depend on luck. They are fooling the world but everything is karma, they will find it in their lives.

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11 months ago

We do reviews for casinos that are rated above 9.8 and they are cut from us. This vindicates us as players but also confirms the fact that you are employees of the casinos.

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Biskoto
11 months ago

I believe you are referring to your iWild user review.

Is that so, please?

I can see that our internal system has detected that a user from the same IP address already posted a user review for this casino, and that is why your review was rejected.

May I ask if there is any possibility you share an internet connection with someone?

If so, and you haven't already submitted a review for this casino, please just send us a screenshot from your account at this casino to [email protected], so we are able to approve your user review.

Thank you in advance for your cooperation.

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