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The system is fully automatic, and in order for the system to verify your account and your deposit to be identified as a deposit to resolve the "Wallet Verification Error", you must make a new separate deposit of at least $200 or more in one payment. After the wallet is verified, there are no more restrictions and obstacles to withdrawing funds. Support did not know that such a deposit would be required, it was requested by the automatic security system. Since the transaction fell under the TRUST rule in accordance with the updated set of FATF recommendations of November 2023, the AML/KYC policy and the decentralized structure of our crypto casino, we are forced to comply with a number of requirements for verifying transactions, wallets and coins. This procedure does not include the requirement for any additional personal data of the user, routine filling out transaction reports and confirmation of the origin of funds. The only necessary and possible condition for withdrawing funds is verification of the user’s external wallet and confirmation of its ownership.
