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Withdrawal on rtbet

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1 year ago
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1 year ago
itus

Problem with withdrawal, they returned the withdrawal to my account telling me they had problems with the bank provider booooo I will receive my balance, I even changed my card and they put me on hold for verification again after I had previously waited 4 days

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1 year ago
itus

Rtbet and the site

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aconte179
1 year ago

Did they explain what the problem was?

What do you mean that you changed your card, though?🤔

Please try to describe the issue in more detail and let us know if you have any updates, please.

2 weeks ago
deus

Hello

I'm familiar with the problem at RTBet casino. I won €500 through a bonus on June 16, 2026, and requested a withdrawal to my bank account. On June 18, 2026, I contacted RTBet's live support, and they told me my withdrawal request was being processed by the finance department. So I canceled it and played, hoping to win a little more. In the end, I did manage to withdraw €450 to my bank account on June 19, 2026.

This morning I contacted the live chat again because, according to the terms and conditions on the casino's website, a withdrawal request can take up to 3 business days. According to my calculations, we're on day 6 today.

When I contacted live support this morning, you can see the chat history, which I'll attach shortly. I think it's a huge rip-off because 450 euros is a lot of money. I've made a deposit from my bank account to RTBet before, so that can't be the reason. I just checked again on the RTP Casino website, and the withdrawals still show as being processed. But this isn't just happening with RTBet; it's the same with many other online casinos like Amunra, Golisimo, Spinanga, Pistolo, Rabona, etc. I have several crabs, coins for the collections, lucky wheels, etc., and while I can use them, the winnings aren't being credited to my account.

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chilaya
2 weeks ago

Hi,

At this point, I would recommend being patient.

While I understand that waiting six days for a withdrawal is frustrating, I wouldn't consider it an unusually long delay just yet. At Casino Guru, we generally give casinos up to 14 days to process withdrawals and complete any necessary checks.

If the casino hasn't requested any additional verification documents and there were no issues with your bonus play, then I'd simply wait a little longer. Although the casino's terms mention withdrawals being processed within three business days, these timeframes aren't always exact. The withdrawal may have already been processed on the casino's side, while the delay could be caused by the payment provider, the payment processor, or even the specific payment method you're using.

For now, I'd recommend giving it a bit more time. If you still haven't received your money after 14 days, you're welcome to submit a complaint on our website, and our team will be happy to investigate and try to help you resolve the issue.

Hopefully, your withdrawal will arrive well before then.

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