Hello
I'm familiar with the problem at RTBet casino. I won €500 through a bonus on June 16, 2026, and requested a withdrawal to my bank account. On June 18, 2026, I contacted RTBet's live support, and they told me my withdrawal request was being processed by the finance department. So I canceled it and played, hoping to win a little more. In the end, I did manage to withdraw €450 to my bank account on June 19, 2026.
This morning I contacted the live chat again because, according to the terms and conditions on the casino's website, a withdrawal request can take up to 3 business days. According to my calculations, we're on day 6 today.
When I contacted live support this morning, you can see the chat history, which I'll attach shortly. I think it's a huge rip-off because 450 euros is a lot of money. I've made a deposit from my bank account to RTBet before, so that can't be the reason. I just checked again on the RTP Casino website, and the withdrawals still show as being processed. But this isn't just happening with RTBet; it's the same with many other online casinos like Amunra, Golisimo, Spinanga, Pistolo, Rabona, etc. I have several crabs, coins for the collections, lucky wheels, etc., and while I can use them, the winnings aren't being credited to my account.

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