Hello, let me recopy some of the thing. Since more than half of my winning was from RAW Casino play and they deleted my entire balance.
Since I'm getting a robotic response from their support, I might need some help...
I've created an account on Wikiluck on 02.03. There was a sports offer that was better than the casino, in my opinion, so I chose it. Managed to wager from 100 eur to 220 eur.
I've placed some casino bets, printed to the 700 euro +-.
KYC, all the things I've passed and waited for withdrawal. I've placed some bets while waiting it, it was low odds, but they took my bet, so it wasn't anything wild.
Today, they took all of the winnings and removed my balance to the 100 eur. In their opinion, there was "bonus manipulation". No explanation, no showing which bet wasn't in their rules.
Funny part, welcome bonus requires odds over 1.8. There are declining taking bets in lower odds.
For every other after wager, they have a decision if they want to take bet or not.
Funny part, if I lose everything, oh that's okey, unlucky, but if I won on the raw casino balance they kept everything.
Well, it's all fucked up, that’s the most pathetic explanation ever.
I' m attaching all of the screenshots, please take a look.
