VuLcan Vegas Casino (page 2)

Thanks, I'm just wondering because the ABGs say that a payout of up to €5000 takes a maximum of 5 working days, and support has already emailed me that I would get my money on Friday at the latest, now it's already Monday

It happened that my approved account was also blocked... Because even before the first blocking, my wife also had information on her profile... But I was approved for this one... So I'm blocked everywhere on Vulkan Vegas...

Dear Daniel

Have you made a complaint yet?

Did you and your wife opt for bonuses?

Can you provide your account ID to investigate?

It says 1 p.m. since yesterday, it's being processed, will it take another 5-8 days?

update: the live chat told me to wait another 5 working days!

I want my money I've been waiting for 9 days now. According to their terms and conditions, withdrawals up to €5000 are processed after a maximum of 5 working days

It would be nice if I could slowly get my money and not have to bother with the live chat every day

A profile was approved where, in addition to my data, there is also my wife's personal document... The first block was because I had created additional profiles...They were all blocked and the money (€500) was confiscated... ... then you allowed me to choose one of the profiles and continue playing. I chose the one with my data and some data from my wife... (I can't delete them myself) no one warned me that there was something wrong with the profile when they unblocked it again... I played on with these profiles and I didn't pay attention that something was wrong... I think I'm wrongly blocked

again...

This casino only gives wins with bonus money. So the player has a withdrawal limit. It is a well-made scam. Continuous bonuses in pragmatic games with winnings under 100X. There is no word RTP, they collect from players without mercy. I wish the worst to all the contributors of this comedy called Vulcan Vegas

A well-made scam with few games and laughable wins. You will only win with bonus money so you don't have to pay out all your winnings. It is a cash-out casino far from those who rate it highly.

Hello, I sense negative emotions here, but I, for example, do not fully understand the scam you mentioned. I'll take a guess here, though:

It almost looks like you are convinced that you have a lower chance of winning with real money than you have with bonuses. Respectfully, this frustration could potentially escalate into a more serious responsibility issue on your side, if you catch my drift.

I also sense that you are not very familiar with what the Safety Index actually represents. No problem. One question, if you don't mind:

Do you perhaps know that gambling is mainly about losing?

Therefore, the Safety Index does not reflect the likelihood of winning.

So, how about you calm down and try to describe what has been bothering you lately? How are you?

Thank you.

You are very right, but the profit has to do with the percentage of loss and mainly with our participation time. We do not play to make a living, but we do not play because we want to throw away our money. When you lose at the minimum bet of each game without a win of more than 50X then there is no fun and when you repeat this throughout the week, unfortunately something is not working properly. All of this is my opinion that I imagine thousands of players embrace.

Dear Biskoto

We've checked some of your gaming activity, and we can briefly see you were lucky quite a few times:

01-11-2025 Bet 2.00 Win EUR1,184.00 EUR

05-10-2025 Bet 0.60 Win EUR496.59 EUR

01.11.2025 Bet 0.20 Win EUR152.12 EUR

24.10.2025 Bet 0.60 Win EUR371.01 EUR

You can also check the RTP for slots by clicking the "eCogra" sign in the footer of the site, all the gaming data gets delivered to the independent auditor for online casinos.

We wish you luck and huge wins!

Warm regards

Well, I understand this is a frustrating expression of some sort and it is okay and very common.

However, as I previously said, gambling is a losing proposition, and each streak, good or bad, must come to an end; however, the most pressing emotion may be influenced by the current phase.

In any case, thank you for your response. I hope the luck returns soon, yet taking a break wouldn't hurt, I guess.

There are casinos and casinos but Vulcan Vegas is by far the worst I have played in almost 10 years of being in the business. Logical Russian casinos what do you expect......

We take your feedback seriously, but please provide specific details or evidence supporting your claim so we can properly review it.

For the record, VulkanVegas is not a "russian casino." The project has no operations or connections with russia, and access from that region is strictly blocked.

I've been playing for a month now, almost every other day. Please see my deposits, winnings and withdrawals. bill_biskoto@hotmail.com even the bonuses you have given me are lost at 0.10. Look at all this and then tell me if your casino has an issue that every day my deposit is lost in a few minutes

I am at my limit with your casino not because I have lost money, that does not concern me, but because knowing how the providers operate, every day the same games are played with a collection tactic for 6 days without having made a win over 100X. I want an immediate return in the form of a bonus of all my last deposits of 350 euros. Your games are stuck on the bonus track and the result is different. I know the system inside out.

Why don't you show the withdrawals to see if I withdrew the 1200 euro win? Since it was done with bonus money because only then does the account make wins. How rigged a casino you really are. ... I want my money back to play again and just because you showed wins without showing the deposits you have taken from me reveals your fraud. Give my money back as a bonus if you are so sure about your casino.

Thank you for blocking me. This is your casino. A well-established scam that promotes bonuses to never pay out all of the player's winnings. A big scam.

For context, the player displayed disrespectful behaviour toward the operator, including the use of offensive language referencing "mother," brief instances of aggression, and clear signs of problem gambling and loss of control. In line with the project’s commitment to Responsible Gaming principles, a 7-day cool-off period has been applied. Following this period, the casino will conduct a further review and make a final decision regarding the potential reinstatement of the account.

Dear player I've been watching the way you communicate with others and I'd like to say that, in my opinion, you keep demonstrating why you should stop playing immediately.

If you view a casino as a scam simply because you lost and feel entitled to demand money back or bonuses, it indicates that you are clearly showing serious signs of addiction.

( https://casino.guru/responsible-gambling-guide/problem-gambling-diagnosis#symptoms )

Please consider finding professional help. This way you may find yourself banned in more casinos, which under such circumstances sounds like a beneficial side effect.

You are a doctor or a psychotherapist who is judging me. I advise you to stop defending online casino garbage that repeatedly steals our deposits. You are giving advice under a fake name.