I am having problems with my verification i have alot of money to withdraw and i cant seem to do it i have sent address verification and my passport and not hearing anything i have just verified my mobile number yesterday hoe long will it take its been weeks
It could be because the documents you uploaded are not suitable for verification. I had the same problem once, but I contacted customer support and they helped me with what needed to be uploaded.
So my suggestion is to contact customer support for help.
Det kan være fordi dokumentene du lastet opp ikke er egnet for verifisering. Jeg hadde det samme problemet en gang, men jeg kontaktet kundesupport, og de hjalp meg med hva som måtte lastes opp.
Så mitt forslag er å ta kontakt med kundesupport for hjelp.
How do i get hold of customer service
I am having problems with my verification i have alot of money to withdraw and i cant seem to do it i have sent address verification and my passport and not hearing anything i have just verified my mobile number yesterday hoe long will it take its been weeks
Could you firstly tell us, please, at which casino do you experience this issue?
Is there live chat available?
If not, somewhere on their website should be a way to contact them. Please let us know how the situation is now and provide more details so we are hopefully able to help.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
Check your inbox and click the link we sent to: youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
