I am having problems with my verification i have alot of money to withdraw and i cant seem to do it i have sent address verification and my passport and not hearing anything i have just verified my mobile number yesterday hoe long will it take its been weeks
It could be because the documents you uploaded are not suitable for verification. I had the same problem once, but I contacted customer support and they helped me with what needed to be uploaded.
So my suggestion is to contact customer support for help.
How do i get hold of customer service
How do i get hold of customer service
I am having problems with my verification i have alot of money to withdraw and i cant seem to do it i have sent address verification and my passport and not hearing anything i have just verified my mobile number yesterday hoe long will it take its been weeks
Could you firstly tell us, please, at which casino do you experience this issue?
Is there live chat available?
If not, somewhere on their website should be a way to contact them. Please let us know how the situation is now and provide more details so we are hopefully able to help.
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