HomeForumComplaints DiscussionThey won't give me my money

They won't give me my money

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7 months ago
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7 months ago

Hi so its being 2 and a half months of trying to withdrawl my 2k winnings they keep cancelling my withdrawl i have tried 3 different ways to withdrawl and still won't give me my money they keep telling me there is a glitch try again I just want my money

Kayn
7 months ago

Hi, could you please tell me which casino you are trying to withdraw money from? 

What kind of glitch does the casino have if it hasn't been able to pay you for so long? Do you have anything they wrote to you that you could show me? 

In any case, two months is too long, so click on this link and our team will try to assist you. 

I hope it works out well.

7 months ago

Cadino is called fortunica casino

7 months ago

Thats what they say

file

Kayn
7 months ago

I can see what the casino wrote to you. What payment method do you use, and what else have you tried when this is a problem?

Also, you've already lodged a complaint, which is great, so let's see if we can help you.

7 months ago

I have tried bank transfer card transfer and skrill

Kayn
7 months ago

And did they tell you the same thing every time? If so, it's not clear to me why they would refer you to another method. Did you try asking which one would be suitable and wouldn't cause any problems? 

7 months ago

After I tried bank and card they said to try another form like that does bitcoin so thats why i did skrill they are now trying to ask for payslips now all they are doing is taking all my id I feel scammed I feel they are trying to take my id and dupe me

Kayn
7 months ago

It is normal for a casino to request such documents from players. However, what surprises me is that they want them now. In my opinion, they should have requested them earlier instead of trying to withdraw money in various ways, and now they are asking for ID. It seems to me like a tactic to make you lose money.

Since you have filed a complaint, our team will try to help, so you need to be patient. 

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