ForumComplaints DiscussionStar111.com not paying my winnings

Star111.com not paying my winnings

2 years ago by vishaljobs85
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4002 views 6 replies |
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vishaljobs85
2 years ago

Hi, what are the reasons they're giving you?

vishaljobs85
2 years ago

5 or 6 days isn't too much to be honest. The support usually creates a ticket and forward it to another department. They it's waiting in a queue until it's checked by someone. I wouldn't be worried until they say you did something wrong according to them.

vishaljobs85
2 years ago

Getting the first winning usually takes longer than getting another winning. The issue might be the higher amount as you already mentioned. We don't even have this casino in our database so rising the complaint wouldn't be possible. I already asked my colleagues to take a look at their website and add the new review.

2 years ago

Daniel,

I got a call from the marketing head and agreed to settle the winnings.

cheers and thanks.

can I please ask you to delete the complaint that I have registered and also delete any post that I have made for the website.

vishaljobs85
2 years ago

I'm glad to hear this 🙂 Regarding the complaint - you can write it directly in your complaint that you wish to close it, because it's been settled with the casino or you can send the request to reputation@casino.guru

vishaljobs85
1 year ago

Hi vishal plz send me your contact number

Bharat009
1 year ago

Hello, this forum does not support private messages - just a kind note 🙂

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