ForumComplaints Discussionserve canceled unfair

serve canceled unfair

1 year ago by andressagrafin0000
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2916 views 2 replies |
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1 year ago

Hello guys, I wanted to tell you what happened to cmg

And I wanted to ask for your help.

And you tell me what you think

Automatic translation:
1 year ago


andressagrafin0000

Noob

2 DAYS AGOTranslation

Hi so I made my registration on this platform.

Then a few days later I received an offer to deposit 25 reais and I would earn 75 to play

I made the deposit and went to play

Ko deposit had no description of where to play or not

I just had that I would need to complete the bet limit..

So I started playing at the casino

I won a value of 600 reais

I went to try to withdraw and saw that there was this bet restriction

I contacted support and he told me that I would have to bet ..

So I went back and started the bet

And get 5000k earnings

Bet limit has been completed

I contacted to withdraw and

They ask for my documents

account statement

RG

Passport

Proof of address

pix

And today I received an email saying that my won amount was canceled

because i played invalid game

How and what I played

Invalid

And it was stated there that I had complied with the withdrawal rules

I want a solution

because if I wasn't supposed to play

The platform should cancel the game at the same time

But I didn't make 5000k earnings

Now you come to say that it was Invalid?

I'm going after my rights I'm going to denounce the platform

I'm going to the police station

Because I'm in my right

And I want my money



What would you do??

Do you think I'm wrong? Looking for my money?

Automatic translation:
andressagrafin0000
1 year ago

Hello,

is this about the Galaxyno casino, please?

Based on your complaint, I would say that the answer is yes. 🙂 Honestly, I'll wait for some conclusions regarding the restricted games.

Edited by author 1 year ago

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