Hi. I have been unsuccessfully trying to win a prize from the Casinobello.com casino for 4 weeks now. I consider them to be incorrect and I am looking for the help of an ombudsman. The first time I waited eight days after submitting a withdrawal request (2000 Euro), then I wrote to them that I still did not receive the money in my account, they wanted a statement of the account that I sent them. they were credited to the player's account again, that I should ask for them again (that there was some technical problem). I entered the selection again, waited 10 days and again nothing came. Repeatedly after my calls, they credited the amount to the player's account and again the same scenario that I should request a withdrawal. I requested a withdrawal again, I just entered a few euros less (1500 euros) and used the rest of the amount in the game, and I still had 300 euros left on my account. But I was suddenly blocked while playing. I immediately asked them for an explanation. My account was verified at the very beginning without any problems - I never used any bonuses, nothing. But to this day I haven't even paid the money and my account is blocked! And they only answer me in the same way that they will inform me! Well, nothing happens! I consider them frauds! Does anyone have the same experience with them?
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