I've been waiting for my payout for almost two weeks now. The live chat on their website is completely useless; they can't give me any information about my payout, nor can the finance team, who are supposed to be responsible, deliver a message, but nothing happens.
Every day since last Monday, I've been verified, and they said my payout has been in the queue since the evening of April 21st, and my status hasn't changed since then. Their finance team isn't responding to me because they only respond to verifications. The site seems too untrustworthy to me, and I'll be taking legal action against them soon.
I've run into real problems while waiting for the money.
But the team at Betmaximus doesn't care about their customers; the main thing is that the money stays with them.
I've definitely played on more than 100 online casino sites and never once has a payout taken more than 5 working days, and if there were any problems, they were addressed quickly and clearly.
