RubySlots is the worst.

So, at this point I have no reason to believe this pretend casino will ever be legit. It's the nightmare they are for anyone that plays there. I have just under $400 in winnings that Ruby Slots is playing the stalling game on withdraw. Get this, this cheap, unlicensed bunch of thieves has prevented me from playing at all by setting every game to load...but not open. For 8 days straight now, I can log in select a game and it stalls 100% Can't get any response to email. It's at that point where they want the traditional $10 Bitcoin deposit from me which they will gladly take, leaving me unable to cash out for some ridiculous reason. Laughing all the way to their bank.

Hi, I'm sorry to hear about the hassle. Isn't it possible it's just a technical issue? Please, try to use another internet browser and additionally, try another device. If it still gets stuck, then I believe they really blocked the games for you, but it's hard to guess for now.

Indeed this casino is scammers. They gave me an offer of 350 spins. I completed the turnover and in the end I won $27.33. In order to make a withdrawal, they asked me for identification to deposit €10 in cryptocurrency and then they wrote to me that without any turnover obligation I can withdraw through waller crypto. It's been 20 days and I haven't seen any money in my account.

Hi, it would annoy even me to have to wait that long after meeting all the bonus conditions. Does the casino not communicate with you at all or does it just give you the same answer?

Either way, in your case I would file a complaint and our team will try to help you.

What do you think, will you go for it, if so here is a link where you can open a complaint.

I'll keep my fingers crossed that you get your money.

The only answer he gives is: "We will answer your message within 72 hours, due to workload", without then answering at all

So that's a little of what they told you, so I would definitely go with what I recommended and I've added a link to the complaint where you can open it. Our team will try to help you and see if we can find out more.

Do you think you'll go for it?

This is the scammers answer

"We apologize for any inconvenience caused.

As I mentioned, The Welcome Free Chip is subject to country restrictions and unfortunately you are playing from a region where you cannot redeem a withdrawal with this offer. However, you can deposit real money into your account to play and withdraw"

They accept deposits, but the money I won and the €10 I deposited won't be given....

So, are you about to submit the complaint then? Seems like you overlooked the last Jaro's post. Think about the option, please.