RTbet site withdrawal problem

Hi, I have a problem with the RTbet site....I tried to withdraw 260 euros for 3 weeks and it was canceled 4 times and I no longer know how to withdraw it, can anyone help me?

Have you contacted support yet? Did you get any information about why it was rejected? Do you perhaps have to verify yourself?

Yes, I have contacted support more than once but they don't give me an answer and they also don't tell me if they have to verify the account or something... they always tell me to try again

This is weird and shouldn't be like this I would take action against it

How can I get the money?

Hey there,

fairly to say, every time casino support can't actually support the player with sufficient or better helpful information, it's super hard to guess what may have gone wrong with the payout.

I do not want to delay you further, so allow me a question: are you familiar with the way we support players in such uneasy situations? I'm talking about the complaint feature.

Even though there are some steps and, let's say, rules you need to keep in mind, it's quite a simple process in general.

Submit your own complaint by specifying each related detail to help our specialists understand the situation as a whole. Once reviewed, a specialist will be assigned to help you out.

Sounds good?

Follow this green link to start 👈

I'm still wondering whether you have any thoughts about the rejection reason. 🤔

Hello, could you look at my complaint? I have more screenshots and I would like to talk to someone about it. Thank you very much.

Do not worry at all; your complaint resolver already replied to your complaint.

Just follow the instructions, please. If there is something more needed, you will get notified.