ForumComplaints Discussionroyalreels.com unlicensed casino please help??

royalreels.com unlicensed casino please help??

1 year ago by christurks
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1 year ago

hello i am playing on royalreels.com and went to submit a complaint about my funds but i am now seeing errors showing they are unlicnesed with the link they display my account was closed and now im worried i wont get my money


i am from australia and play often on this website and thepokies.net because i saw them on facebook quite often i use the payid deposit whichj is good it goes to third party voucher site provides good access with no vpn to australia so i can play all games


but i want a large sum and my account has now disapppeared


i want to contact the authority to help assist me to get my funds or can you help me please guru

christurks
1 year ago

Hello there.

I'd say it would be best to read more about the complaint process first:

https://casino.guru/complaint-resolution-instructions

To submit one, use this link: https://casino.guru/complaints

Kindly opt for the "I don't know the casino" option and paste the casino's link.

Sadly, this casino is unknown to us, so there is little advice I can offer you right now. Since I have no info concerning the casino's license, I would start with the complaint if I were you.

Radka
1 year ago

thank you very much radka i have done this and hope for some help plese

christurks
1 year ago

That was certainly a good step. For now, keep in touch with the complaint, and answer the given questions, please. 🙏

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