HomeForumComplaints DiscussionRocketPlay Court Action - Question

RocketPlay Court Action - Question

107 views 1 reply |
7 hours ago
|
Add post
7 hours ago

Hello all,


I wanted to make other players aware that I have taken solicitor action against Rocketplay for misrepresentation and breach of contract pursuant to Directive 93/13/EEC.


The casino has also breached it's own ts an c's and refused to payout my account balance (sports winnings), attempting instead to only refund two deposits.


My question is are Casinoguru okay to act as a mediator if I submit a complaint? My solicitors have said it can look good to the court to show I have attempted mediation prior to submitting the court papers?


Thanks

mattyswordy
6 hours ago

Hi, I’ll answer your question directly. 

We’d definitely love to mediate your case, but unfortunately, we don’t deal with sports betting; we don’t have the expertise or sufficient knowledge in this area, so I’m sorry. 

I believe, however, that some other sites might be able to help you. 

Can I ask why the casino didn’t want to pay out your winnings and what happened, and if they’re willing to refund your deposits? 🙂

Add post

flash-message-reviews
User reviews – Write own casino reviews and share your experience
2000eur push_alt
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback

Follow us on social media – Daily posts, no deposit bonuses, new slots, and more

Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.