Rob complaints about.the.game

• Hi, I played at verdecasino, looked on their page, I won, then it was changed to say that I lost, so I asked where can I get the result confirmed, they said confidentiality of what I asked about the internet, then I didn't find anything about the match there either, something has to happen, it won't let me wise indeed

Hello.

I feel this situation occurred with sports betting, am I correct? So, you placed a bet on some sport or maybe e-sport, and after the match was over, its result disappeared. 🤔

Can you access your betting history? I mean, can you find this concrete bet anywhere in your casino account?

Maybe sharing the representative's response would shed some light on this weird situation.