Hello,
I guess that the refund is not automatic, you have to prove that you are correct and the casino made a mistake. I'd say this is a good start.
May I know, in which casino you play?
Hello, I could see you have submitted complaints in both casinos what is great. Your issue seems to be complicated so it will take some time. Let´´ s wait now for some progress.
Magda, I turned to the bank and we checked my information that I was right and with the same requirements I turned to the gambling and lottery regulation service and they told me that Mostbet works illegally in Ukraine and that they can block them in Ukraine, I turned to the representative of Mostbet with evidence, he just doesn’t want to hear it, they’re like right and I’m lying to them
Магда я обратился в банк и ми проверили мою информацию что я оказался прав и с такими же требованиями я обратился в службу врегулювання азартных игр и лотарей и они мне сказали что Mostbet нелегально работает в Украине и все что они могут заблокировать их в Украине , я обратился к представителю Mostbet с доказательствами он просто не хочет ето слишать они типа правие а им вру
Since I can see your complaints have been submitted recently, please, give our team some time to look into it and investigate further. I'm sure they'll contact you soon.
Hello, how exactly can you help with such an issue, please? Sounds too good to me.
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